Responsibilities:
Clinic Appointments:
- Schedules and reminds patients of appointments
- Answers phone calls from patients concerning non-medical issues and needs
- Check the Patient into EMR Schedule
- Check and update demographics
- Monitor Patient Reminders in EMR, discuss with patient
- Inquire about HealthNet status: application/recertification/approval
- Provides follow up on no show and missed patient appointments
- New Patient Appointments:
o Mail patient paperwork to complete prior to appointment
o Enter patient data EMR o Ask Patient to complete Medical History
o Deliver pharmacy chart
▪ Demographics
▪ Medical History
▪ Income
▪ Power of Attorney
- Schedules follow up appointments
- Print schedules
- Prepare charts (patient demographic and other needed forms)
- Check patient reminders in EMR
- Continuously monitors and supervises office flow to ensure minimal waits for patients and maximum productivity for providers
- Liaison with Portal staff for continued use of the patient portal.
- Verify that the patient has a signature on file for HIPAA privacy policy acknowledgement in the EMR within the past three (3) years.
Other Duties:
- Monitors and sends reminders of volunteers scheduled (staff, physicians, food vendors)
- Makes and displays clinic notices of closures, holidays, etc.
- Assists and supports patient interpretation needs in the Clinic and CCP HealthNet
- Translates forms and documents to Spanish
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 31 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Medical office
Medical specialties:
- Hospital Medicine
- Internal Medicine
- Pediatrics
- Primary Care
- Public Health
- Urgent Care
Schedule:
- Day shift
Ability to Relocate:
- Concord, NC 28025: Relocate before starting work (Required)
Work Location: In person