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Form of workJob Description
New Earth Residential is committed to creating a better way to live in the multifamily real estate business. We are dedicated to delivering excellence in apartment living, designed as urban village communities that residents are proud to call home. New Earth Residential develops, redevelops, acquires, and manages apartment communities in the leading metropolitan areas in Arizona, California, Colorado, Kentucky, Michigan, Nevada, South Carolina, Tennessee, Texas, Utah, Washington, and Wyoming. We are committing to growing our organization through attracting, developing, and retaining superior talent who emulate the New Earth Residential values.
Not to brag or anything but, our Service Technicians are described on review sites as polite, friendly, professional, and exceptional. Does that describe you too? If yes, come join our unbeatable maintenance team and become one of our Community Super Heroes! While working in a positive, exciting environment, you will strive to provide clean, beautiful surroundings and efficiently working, problem free equipment for our tenants. Our Service Technicians can fix it all - fast and furious! If you have the technical skills and a desire to save the day, apply today!
General Summary of Associate Responsibility:
- To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Service Supervisor & Community Manager
Knowledge / Skills / Ability:
- Ability to evaluate and fulfill community common area and amenity needs, attention to detail and dedication to maintain the community
- Ability to independently establish priorities, manages time effectively, and fulfills assigned objectives and project
- Ability to respond to and resolve unexpected problems and handle priority changes in a fast-moving, fluid environment
- Demonstrated proficiency in internet use and apps
- Good verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, corporate office associates and vendors
- Must be able to effectively communicate, comprehend, speak, and read in English. Bilingual candidates are encouraged to apply
Preferred Education and Experience:
- A high school diploma or equivalent and professional knowledge of business discipline are required
- Must be available for emergency calls on nights and weekends as needed
- Ability to follow detailed oral/written instructions
- Deliver SUPERIOR Customer service
- Ability to track and inventory material and parts
Responsibilities:
- Keeping the grounds and common areas clean at all times
- Provide assistance by performing general maintenance duties in common areas
- Complete the make-ready process in vacant units to prepare for leasing and move-ins and schedule vendors and contractors as needed
- Handles “on call" duties whenever needed
- Assist with timely completion of occupied apartment service requests in accordance with predefined company and property standards
- Responsible for all aspects of maintenance of the property, including resident satisfaction and contribution to property occupancy goals
- Participates in preventive maintenance programs and ongoing maintenance and repair of all mechanical systems of the property, to preserve and maintain the asset
- Other duties as assigned
Community Inspections and Quality Assurance Review
- Assist and report on inspections and quality assurance review results
New Earth Residential offers a competitive compensation package including monthly bonuses, health, vision, dental and life insurance, and a discounted rent program.
