One of the leading financial institutions is seeking a Bilingual Japanese, Customer Support Administrator.
Responsibilities:
Prepare various reports to perform reconciliation and checking process
Understand proper operational workflows
Cooperate with other teams to provide good customer services
Manage communication records
Manage checklists on time
Perform other customer services related tasks as requested
Requirements
Bilingual Japanese/English
Excellent communication skills
Excellent MS Word, Excel skills
MS Access a plus
Bachelor\u2019s degree
Detail Oriented
Team Player
Experience in Financial Industry a plus
Benefits
A full benefit package