Bilingual Family Reunification Specialist- Jor

Who we are

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve.  We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

Working At NYAP

• NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
• 22 Days Off Each Year! Plus 11 Paid Holidays Per Year!
• Healthcare Benefits for you and your family
• Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!
• Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education

Position Title: Family Reunification Specialist-ORR 

Reporting Relationship: ORR Director 

Position Summary
Under the general oversight of the Family Reunification Specialist coordinates the completion and submission of Family Reunification
applications. The Specialist identifies current clients eligible to file such applications and conducts community outreach to advertise the
programs. The Specialist works with clients to prepare and submit applications to Headquarters.

RESPONSIBILITIES
The Family Reunification Specialist will perform administrative, and program duties including, but not limited to:
• Perform all work in a manner consistent with National Youth Advocate Program’s mission, values, and philosophies.
• Participate in training webinars on Family Reunification programs of focus.
• Communicate program eligibility and requirements to clients; collect documentation from clients in order to complete
applications on their behalf.
• Complete applications in the database; monitor database for updates and corrections needed; communicate with
headquarters staff on any questions or corrections needed.
• Track applications in order to respond to client inquiries after submission.

MINIMUM QUALIFICATIONS

•  1-2+ years of experience in refugee resettlement or immigration field strongly preferred; knowledge of the US resettlement

program and Family Reunification pathways preferred.

• Strong written and oral communication skills; ability to communicate effectively with colleagues and clients.
• Solid diplomatic and networking skills; ability to effectively manage a variety of internal and external relationships.
• Multi-cultural sensitivity and ability to work as a member of a team.
• Strong organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines;

strong attention to detail.

• Fluency in English required
• Spanish speaking and reading ability required.
• Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
• Minimum automobile insurance coverage of $100,000/300,000 bodily injury liability.
• Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.

OTHER SKILLS
• Excellent customer service and communication skills.
• Sensitivity to cultural diversity.
• Excellent oral and written communication skills.
• Effective problem-solving and decision-making skills.
• Willingness to work with others.
• Ability to be flexible.

COVID-19 Considerations:

In the spirit of caring for one another and our community, NYAP Immunization Policy and Procedures requires all employees, contractors, interns and volunteers be fully vaccinated against COVID-19, except to the extent an individual is eligible for an exemption or the policy and procedure is not applicable by law. The State of IL has a separate mandate. For more information contact Human Resources at 614-487-3888.

Our organization was established in Ohio and is now in 10 states. We continue to expand and develop new and innovative programs for our communities and families. We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off. If YOU can envision it; WE can DO it! The possibilities are endless!