Bilingual Data Entry/Customer Service Representative

Overview:
We are a business in food industry and We are seeking a highly motivated and customer-focused individual to join our team as a Data Entry/Customer Service Representative. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

Responsibilities:

- Create invoices for orders

- Communicate/confirm/arrange orders/deliveries with the customers

- Answer incoming customer inquiries via phone or email in a professional and timely manner

- Resolve customer complaints or issues

- Maintain accurate customer records and update information as needed

- Perform various clerical and administrative tasks as assigned

Qualifications:
- Bachelor's degree
- Previous experience in customer service or a related field preferred
- Basic computer skills, including experience with Microsoft Office (Excel, Word, Outlook)
- Excellent verbal and written communication skills in English/Chinese
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with strong organizational skills
- Ability to work independently as well as part of a team

Benefits:
- Health insurance

- Paid time off

- Vacations

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply today!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 80 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to Relocate:

• Alhambra, CA 91803: Relocate before starting work (Required)

Work Location: In person