Address
Form of workThe Children's Home of Poughkeepsie has been caring for children throughout the Hudson Valley for over 175 years! We strive to empower children and families to achieve optimal health and well being. We are currently seeking a PQI Specialist to join our Home Study and Post Release Services (HS/PRS) Program.
Full Time, Hourly position
Schedule: 40 hours/week, Monday - Friday, 8:30 am - 5:30 pm
Position Summary:
The Performance and Quality Improvement (PQI) Specialist is responsible for oversight as it relates to documentation, compliance and deadlines. This position will track program outcomes and compile data and special reports summarizing the program's performance.
Essential Functions and Responsibilities:
Develop metrics to determine program success and develop ways to increase service recipient feedback.
Assess the needs of the program as it relates to data collection and efficiency.
Track data to assess timeliness of completion and team performance outcomes.
Create forms and PDF fillables to streamline work production and increase efficiency.
Develop forms and templates to track the collection of data related to program outcomes and performance.
Identify gaps in programming and collaborate with program administration to develop solutions to improve the efficiency of work.
Routinely audit the federal and internal database systems and routine reports to verify that documentation is being entered appropriately.
Send weekly and daily reports related to compliance deadlines.
Conduct internal audits of files to ensure all program files are in audit-ready condition.
Complete a full audit for all closed cases within a week of their closeout date.
Collaborate with team members to finalize documentation, close out files and prepare them for storage.
Respond to file requests in a timely manner.
Exit youth from the internal database and input release data for the purpose of tracking outcomes.
Assist in the creation of monthly and quarterly reports.
Assist with the collecting and filing of required documents, as needed.
Collaborate with the technology department to modify the internal database to suit the needs of the program.
Complete Mandated Reporter responsibilities in accordance with local state requirements when there is knowledge or suspicion that a child's safety may be at risk.
Fulfill training responsibilities according to child welfare best practices, the Children's Home of Poughkeepsie and ORR regulations.
Is familiar with and adheres to all agency policies and procedures as outlined in the UC Manual and Procedures and the agency Employee Handbook
All other tasks as delegated by the Program Director or Assistant Executive Director.
Knowledge, Skills and Abilities Required:
Knowledge of trauma informed care
Strong Communication Skills (verbal, written, in person)
Technical Skills (Program specific, MS EXCEL, Google)
Ability to create high level data collection systems
Able to work independently and efficiently as part of a team
Experience compiling high level reports that aggregate data
Ability to meet deadlines in a timely manner
Commitment to Diversity, Equity and Inclusion
Critical Work Relationships:
Assistant Executive Director of Federal Programs
Program Director
Regional Supervisor
Case Managers
Administrative Assistant
Travel Coordinator
Case Aide
The Children's Home offers an outstanding benefit package which includes medical, vision, dental, life insurance, 403(b), tuition reimbursement, paid time off, and a great work environment! Paid time off includes 4 weeks of vacation, 3 personal days, 12 holidays and 9 sick days annually.
MINIMUM Qualifications:
High School Diploma or Equivalent
Clerical experience
Highly proficient in MS Excel/Google Sheets
Bi-lingual Spanish- English
Must complete and pass a pre-employment physical, PPD and drug screen
PREFERRED Qualifications:
Associate's or Bachelor's degree
Related experience with data collection, statistical analysis and streamlining processes
Physical Demands and Work Environment:
Must be able to remain in a stationary position for an extended period of time
Constantly operate a computer and other office equipment
Must be able to position themselves to maintain files in filing cabinet
*The Children's Home of Poughkeepsie is an Equal Opportunity Employer.
*The Children's Home participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the form I-9.
