Address
Form of workSalary : $67,032.00 - $96,504.00 Annually
Location : Boulder County, CO
Job Type: Full-time
Job Number: 5665(SL4-B)
Department: Community Services
Opening Date: 11/20/2023
Closing Date: 12/3/2023 11:59 PM Mountain
FLSA: Exempt
Description
Boulder County Community Services Department is seeking to hire a Bilingual Crisis Interventionist. The Crisis Interventionist (CI) will provide effective, evidenced-based crisis intervention, assessment, psychoeducation and brief supportive counseling to individuals (0 to 25) and families who are in emotional distress. The Crisis Interventionist will interact with clients by phone and in-person. The CI will also provide referrals and follow-up for community members affected by behavioral health issues; as well as outreach and engagement services to ensure affected individuals and families are aware of our crisis services and know how to access these services.
To ensure success as a Crisis Interventionist, you should be compassionate, empathetic and possess exceptional interpersonal communication skills.
As this is a new program for the County, you will also be creating and helping implement a brand new and innovative crisis response service for this community that is truly innovative, transformative and anti-oppressive in nature.
This is a full- time benefited position. This is a term limited position with an anticipated end of December 25th, 2026. This position will work Monday - Friday 8:00am - 4:30pm with flexibility at 3482 Broadway Street in Boulder, CO. Under FLSA guidelines this position is exempt.
Boulder County requires its employees to reside in the state of Colorado as of the first day of work.
2023 Hiring Salary Range: $64,764.00 - $79,002.00 Annually
2024 Hiring Salary Range: $67,032.00 - $81,768.00 Annually
Tentative Hiring Timeline:
New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month. Boulder County offers bountiful benefits, including pension contributions. (remove this for hourly and Head Start positions)
Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.
Examples of Duties
Required Qualifications
PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.
EDUCATION & EXPERIENCE:
Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of a bachelor's degree in a Human Behavioral Science and two years of lived or professional behavioral health experience.
DRIVER'S LICENSE:
BACKGROUND CHECK:
BILINGUAL SKILLS:
PREFERRED QUALIFICATIONS:
Supplemental Information
KNOWLEDGE, SKILLS, & ABILITIES:
Boulder County is a family-friendly workplace dedicated to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.
As well as offering competitive pay and a caring work environment, Boulder County offers employees an array of benefits. For all FTE and Term employees, we provide:
Generous paid time off Vacation** Medical** PERA- The County and all employees pay into both Social Security and PERA
*The District Attorney's Office observe Francis Xavier Cabrini Day on the first Monday in October and omit the Friday after Thanksgiving
**Vacation and Medical leave are based off of full time FTE accruals. Part-time FTE/term employees accrue leave based on the percentage of time they work.
More in depth information regarding our benefits can be found
01
How do you meet the minimum requirements of a bachelor's degree in a Human Behavorial science as well as at least two years of professional human services casework experience (required)?
02
Are you bilingual in English and Spanish (required)?
03
Do you have a valid driver's license, clean driving record, and access to reliable transportation that is readily available for business use (required)?
04
Please list any familiarity or training you may have in crisis management work.
05
Please describe your experience and interest in working with community members who are experiencing mental and behavioral health needs.
06
Please describe your lived and/or professional experience in trying to access and navigate mental and behavioral health services.
07
In your experience, what concepts are important to consider when approaching mental health work that will impact diverse populations and low-income communities? What specific experiences have you had that might prepare you for such work?
08
Describe your level of comfort and expertise discussing and working with complex racial issues. Please include any experience related to facilitating difficult conversations and/or doing anti-racism work., In what ways do you feel you need to grow around your cultural awareness and what kind of support would you need?
09
Why do you value racial equity and social justice? What work have you done that demonstrates this? Provide an example of how your life and/or professional career has embodied racial equity and social justice.
Required Question
Location : Boulder County, CO
Job Type: Full-time
Job Number: 5665(SL4-B)
Department: Community Services
Opening Date: 11/20/2023
Closing Date: 12/3/2023 11:59 PM Mountain
FLSA: Exempt
Description
Boulder County Community Services Department is seeking to hire a Bilingual Crisis Interventionist. The Crisis Interventionist (CI) will provide effective, evidenced-based crisis intervention, assessment, psychoeducation and brief supportive counseling to individuals (0 to 25) and families who are in emotional distress. The Crisis Interventionist will interact with clients by phone and in-person. The CI will also provide referrals and follow-up for community members affected by behavioral health issues; as well as outreach and engagement services to ensure affected individuals and families are aware of our crisis services and know how to access these services.
To ensure success as a Crisis Interventionist, you should be compassionate, empathetic and possess exceptional interpersonal communication skills.
As this is a new program for the County, you will also be creating and helping implement a brand new and innovative crisis response service for this community that is truly innovative, transformative and anti-oppressive in nature.
This is a full- time benefited position. This is a term limited position with an anticipated end of December 25th, 2026. This position will work Monday - Friday 8:00am - 4:30pm with flexibility at 3482 Broadway Street in Boulder, CO. Under FLSA guidelines this position is exempt.
Boulder County requires its employees to reside in the state of Colorado as of the first day of work.
2023 Hiring Salary Range: $64,764.00 - $79,002.00 Annually
2024 Hiring Salary Range: $67,032.00 - $81,768.00 Annually
Tentative Hiring Timeline:
- Phone Screening: December 6th
- First Round Interviews: December 11th
- Language Proficiency Test: December 18th
- Reference Check: December 18th
New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month. Boulder County offers bountiful benefits, including pension contributions. (remove this for hourly and Head Start positions)
Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.
Examples of Duties
- Provide crisis intervention to individuals and families who are in emotional distress, and who present with a variety of issues including mental health diagnoses, substance use issues, and/or other psychosocial challenges
- Responds to referrals for mobile crisis response and supportive services from the Boulder County Mobile Crisis Response Program
- Conduct screening, intakes, and assessments of clients utilizing required instruments and formats within appropriate timelines
- Deliver services to clients in their homes or other settings in the community
- Answers the telephone, provides information, takes messages, and/or directs calls as appropriate
- Assess immediate safety of the client and the environment; assist with safety planning and brainstorming available options
- Provide symptom management, identify support systems, reduce, and mitigate risk factors
- Works with client's family to assist them in understanding and dealing with the client's problems
- Provide community engagement services including outreach to underserved areas in the community
- Provides referrals both internally and externally in response to needs presented by each client. Offer information and warm handoffs when possible
- Maintain close and cooperative relationships with the community and other public agencies to carry out service plans
- Respond to calls for service and collaborate with law enforcement, partnering agencies, external providers, and community members to provide triage, crisis intervention, assess needs and provide resources
- Maintain and manage accurate and timely clinical records, data collection and documentation as required
- Maintain training, education, and best practices by attending training, conferences, and other opportunities for continuing education
- Participate in clinical supervision as directed
- Embrace principles of equitable and compassionate care for people with behavioral health challenges
- Utilizes active listening skills and cultural competence to ascertain each patient's needs. Make allowances for cultural beliefs when providing services
- Adhere to existing professional ethical standards
- Adhere to legal regulations related to services provided
Required Qualifications
PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.
EDUCATION & EXPERIENCE:
Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of a bachelor's degree in a Human Behavioral Science and two years of lived or professional behavioral health experience.
DRIVER'S LICENSE:
- Applicants must have a valid driver's license and a clean driving record
- Access to reliable transportation that is readily available for business use (not on all posts)
- For more information regarding a clean driving record, please click here.
BACKGROUND CHECK:
- A job offer is contingent on passing a background investigation
BILINGUAL SKILLS:
- Applicants must demonstrate fluency at the time of the pre-employment screening process. Spanish language proficiency will be determined through standardized demonstration.
PREFERRED QUALIFICATIONS:
- Bi-cultural lived experience preferred
Supplemental Information
KNOWLEDGE, SKILLS, & ABILITIES:
- Able to analyze situations accurately and to respond appropriately
- Active listening skills to establish working alliance with clients
- Efficiency with information-gathering, and problem-solving
- Ability to maintain professional demeanor when handling crisis
- Must have a commitment to and work well with clients identifying as BIPOC, LGBTQ, clients of all abilities and other under-represented communities in Boulder County
- Must understand how intersectionality, privilege, and socioeconomic status relate to the mental health of the community and have a personal commitment to anti-racism work
- Working knowledge on principles and practices of case management, linking to services, and follow-up for individuals in crisis
- Exercise appropriate level of initiative and judgment to make decisions within the scope of assigned authority
- Ability to maintain confidentiality in all aspects of the job
- High level of interpersonal skills, including the ability to diffuse and manage volatile and stressful situations
- Effective time management and organizational skills
- Experience with low income and culturally diverse populations particularly Hispanic/Latinx and/or immigrant communities and/or parents with young children
- Knowledge of methods and techniques to communicate effectively with families/caregivers, the community, and care teams
- Communicates effectively to facilitate treatment and relay information to others as part of an interdisciplinary team
- Work in and contribute to a collaborative team environment
Boulder County is a family-friendly workplace dedicated to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.
As well as offering competitive pay and a caring work environment, Boulder County offers employees an array of benefits. For all FTE and Term employees, we provide:
- Outstanding options of comprehensive health plans that include vision and dental coverage. Information can be found
- Additional Benefits can be found
- Including:
- Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements
- 12 weeks Paid Caregiver leave
- Breast feeding friendly-work environment
- Sick child care, an infants-at-work policy
- Access to LifeMart discount hub, including discounts on childcare centers, event tickets, travel and more!
- Access to a nationally-recognized wellness program
- Employee Assistance Program
- PERA 401k
- Social Security retirement plans
- Additional Life and Disability Insurance
- Critical Illness and Accidental Insurance
- County-paid tuition assistance
- Eligible for PSLF-
- Free EcoPass
- Hospital Indemnity
- ID Theft Protection
- Pet Insurance
- 8 Hours of Paid Public Service Leave
- Including:
- Holidays
- New Year's Day January 1
- Martin Luther King's Birthday January
- Presidents' Day February
- Memorial Day May
- Juneteenth June 19
- Independence Day July 4
- Labor Day September
- Indigenous People's Day
- General Election Day November (first Tuesday after the first Monday, even years)
- Veterans' Day November 11
- Thanksgiving Day November
- Friday after Thanksgiving*
- Christmas Eve- ½ day (full day off depends on day of the week)
- Christmas Day December 25
- New Year's Eve- ½ day (full day off depends on day of the week)
- 80-hour bank of vacation at the time of hire
- Eight hours of vacation per month for the first year of continuous service, then accrue twelve hours of vacation per month after the first year of continuous service.
- Eight hours of medical leave for each month employed.
- Employer contribution to Social Security: 7.65% of salary
- Employer contribution to PERA (Local Government Division- most county employees: 14.76%
*The District Attorney's Office observe Francis Xavier Cabrini Day on the first Monday in October and omit the Friday after Thanksgiving
**Vacation and Medical leave are based off of full time FTE accruals. Part-time FTE/term employees accrue leave based on the percentage of time they work.
More in depth information regarding our benefits can be found
01
How do you meet the minimum requirements of a bachelor's degree in a Human Behavorial science as well as at least two years of professional human services casework experience (required)?
02
Are you bilingual in English and Spanish (required)?
- Yes
- No
03
Do you have a valid driver's license, clean driving record, and access to reliable transportation that is readily available for business use (required)?
- Yes
- No
04
Please list any familiarity or training you may have in crisis management work.
05
Please describe your experience and interest in working with community members who are experiencing mental and behavioral health needs.
06
Please describe your lived and/or professional experience in trying to access and navigate mental and behavioral health services.
07
In your experience, what concepts are important to consider when approaching mental health work that will impact diverse populations and low-income communities? What specific experiences have you had that might prepare you for such work?
08
Describe your level of comfort and expertise discussing and working with complex racial issues. Please include any experience related to facilitating difficult conversations and/or doing anti-racism work., In what ways do you feel you need to grow around your cultural awareness and what kind of support would you need?
09
Why do you value racial equity and social justice? What work have you done that demonstrates this? Provide an example of how your life and/or professional career has embodied racial equity and social justice.
Required Question
