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Form of workClient Support Specialists provide excellent customer service, as well as program support and expertise; serve as first point of contact for incoming calls, visitors and emails; provide information and referrals; gather and maintain client-related data; and interact with directors, program coordinators, and Agency management. (Full position description will be shared with applicants selected for in-person interviews; to request full description, call 507-316-0610.)
Three Rivers Community Action, Inc. is a non-profit agency providing economic opportunities that strengthen individuals, families and communities in southeastern Minnesota. The organization provides a wide array of Housing, Community Development, Early Childhood, Older Adult, Energy, and Transportation programs and services.
This full-time position is Monday - Friday, 8am-4pm (40 hours per week) and will be based in Faribault.
The starting pay range for this position is $19.00 - $20.00 per hour, depending on experience and qualifications.
Excellent benefit package including generous Paid Time Off (PTO).
Job offers are contingent on a reference check and a criminal background check.
We encourage you to apply even if you meet some but not all the listed qualifications. Three Rivers has a firm commitment to equity, diversity and inclusion; we encourage applications from those who will help us become a more inclusive organization.
Qualifications:
- Bilingual skills (spoken and written Somali/English) required.
- At least two years of work experience in a customer service role, successfully working in direct contact with the public.
- Associate Degree or equivalent technical training in business, administrative support careers, human services or similar program. In lieu of degree, an additional year of experience is desired (total of at least three years of relevant work experience).
- Intermediate proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Video Conferencing. Proficiency with office equipment including multi-line phone.
- Accurate typing and data entry skills.
- Ability to manage projects and tasks with multiple interruptions.
- Ability to travel to other offices as needed.
Online application preferred. However, a paper application form may be requested by calling 507-316-0610.
Three Rivers is an Equal Employment Opportunity / Affirmative Action Employer
