Bilingual CDPAP Onboarding Coordinator (Spanish/English)

Amazing Home Care

Amazing Home Care is currently seeking a dedicated and bilingual (Spanish/English) CDPAP (Consumer Directed Personal Assistance Program) Onboarding Coordinator to join our team in the Bronx, NY. As an Onboarding Coordinator, you will play a crucial role in facilitating the enrollment process for individuals seeking home care services through the CDPAP program.

Responsibilities:

• Conduct initial eligibility reviews and screenings for individuals interested in participating in the CDPAP program.
• Explain program details, eligibility criteria, and benefits to potential participants and their families.
• Coordinate and manage the intake process, including gathering necessary documentation and information.
• Collaborate with healthcare professionals, caregivers, and clients to ensure smooth onboarding and enrollment procedures.
• Maintain accurate and confidential records of all intake activities and participant information.
• Provide exceptional customer service by addressing inquiries, concerns, and providing support throughout the intake process.
• Assist in educating clients and caregivers on program guidelines and procedures.

Requirements:

• Fluency in both English and Spanish (written and verbal) is essential.
• Experience in a similar role in Intake or Onboarding home care clients.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team-oriented environment.
• Proficiency in basic computer applications and data entry.

Benefits:

• Competitive yearly salary within the range of $35,000 - $50,000, plus bonus, based on experience and qualifications.
• Opportunities for professional development and growth within the organization.
• Comprehensive benefits package including health insurance options.
• Supportive work environment dedicated to making a positive impact on the community.

If you are passionate about providing exceptional care, possess the required qualifications, and want to be part of a dynamic team, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for the position of Bilingual CDPAP Onboarding Coordinator at Amazing Home Care.

Amazing Home Care is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

We look forward to welcoming a dedicated professional to our team who shares our commitment to delivering outstanding care and support to those in need.

About Amazing Home Care Inc.: Amazing Home Care is a leading provider of quality home care services dedicated to enhancing the lives of individuals through personalized and compassionate care. We are committed to fostering an environment that values diversity, professionalism, and excellence in delivering support to our clients and their families.