Bilingual Case Manager Aide

Job Type
Full-time
Description
Workdays: Tuesday - Saturday Works Hours: 8:00 a.m. - 5:00 p.m. Location: 1115 Mission Rd., San Antonio, TX. 78210
Mission:Seton Home works to break the cycle of abuse and poverty by providing a caring home, education, and support services necessary to transform the lives of pregnant and parenting teen mothers and their children.
Summary:
Provide administrative support to Lead Case Manager and Case Management Department. Responsible for ensuring compliance with Seton Home's internal policies, TDPRS (Texas Department of Protective and Regulatory Services) Minimum Standards and ORR Program Standards, in regards to filing and documentation for each resident. Conduct data entry, filing, scheduling, and word processing duties as assigned by Lead Case Manager. Operate under direct supervision of Lead Case Manager and work closely with program staff.
Position Responsibilities:

• Audit current/discharged client's files.
• * Audit discharge paperwork to ensure compliance.
• Assist Case Manager team completing background checks as needed.
• * Ensure ORR database is updated, and all sections are completed on time and accurately.
• Assist Case Manager to obtain vital records information if needed.
• Assist with Internal auditing files.
• Serve as POC for external providers.
• Ensure all discharge packets are in order and up to date for discharging clients.
• Deliver reports/mail.
• * Maintain all client files in accordance with minimum standards and in compliance with ORR Policy and Procedures.
• Other duties as assigned by Lead Case Manager, Program Director or Assistant Program Director.

Competencies:
Adaptability
Communication
Result Oriented
Integrity / Honesty
Teamwork
Requirements
Minimum Qualifications:

• Education
  • Minimum of High School Diploma or Equivalent; associate or bachelor's degree preferred.
• Experience
  • 2-years supportive/administrative experience preferred.
• License and Credentials
  • Reliable transportation.
  • Valid driver license.
  • Valid vehicle insurance.
• Must provide immunization/shot records.
• Submit to a state and federal background check, Child abuse and neglect registry check, and Tuberculosis screening.
• Be physically, mentally, and emotionally capable of performing assigned tasks and have the skills necessary to perform essential duties and responsibilities.

Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children.

• Varicella: two doses of varicella vaccine (at least 4 weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from healthcare provider verifying previous infection.
• MMR: two doses of MMR vaccine (at least 4 weeks apart) OR titers indicating immunity to all three diseases.
• DTaP or DTap: Complete primary vaccination series. If primary vaccination series completed in childhood, one DTaP dose in adulthood.
• Influenza: one dose annually during flu season

Minimum Knowledge and Skills:

• Experience with computer software and MS Office (i.e. MS Word, Excel, Outlook, and OneDrive).
• Must apply concepts of basic mathematics including addition, subtraction, division and multiplication.
• Must possess the ability to calculate statistics.
• Must be detail oriented, organized, self-motivated, work well independently and on a team.
• Must have good written and verbal skills.
• *Bilingual: Fluent in English/Spanish with regards to reading, writing, speaking, and comprehension of the spoken language.

Travel Requirements:
Travel requirements for the position includes 10% local and 10% overnight.
Salary Description
$19.47