Bilingual Career Advisor

We believe every individual has the power to create a positive social impact. Goodwill of the San Francisco Bay has numerous opportunities for people who want to make a difference, while building their professional skills. Our organization is rooted in empathy and a driver of the circular economy in the SF Bay. Your professional skills will help to propel a mission driven organization that cares deeply about people and the planet. We look forward to welcoming you.

The Career Advisoris responsible for delivering comprehensive career services for clients. This position will provide intensive career coaching support, assessments and job placement services to clients, collaborate closely with Goodwill’s Employer Engagement team and San Francisco’s Workforce Development system to match job seekers with employment opportunities in growth industries.

This position reports directly to the Re-Entry Service Program Manager.

What We Offer:

• $67,500/annually
• Competitive Employee Discount
• Accruable Vacation & Sick Time
• Medical, Dental & Vision Insurance*
• Continuous Growth & Development Opportunities
• Mental Health + Wellbeing Employee Assistance Program

What You Will Do:

• Passion, knowledge and lived experience to implement and help grow the reentry team through peer support
• Provide one-on-one assessments and career coaching to enrolled job seekers
• Prepare job seekers for employment, including resume preparation, interviewing skills, and workplace etiquette. Work with job seekers to complete a professional development portfolio
• Facilitate career readiness, professional development, and life skills workshops
• Develop individual employment and training plans that address employer needs and job-seeker capabilities
• Communicate with program participants to do check-ins and progress updates on reentry action plans
• Build partnerships, utilize existing partnerships and serve as a liaison to other organizations and employers working on reentry efforts
• Maintain relationships with and make appropriate referrals to other service and training providers who can assist participants with supportive services designed to mitigate barriers, enhance employability, and maintain employment
• Provide support at employer hiring events, job fairs and community events
• Recruit for caseloads, community events, and Goodwill activities
• Work as part of an interdisciplinary team with instructional team, onsite referral partners and employer engagement staff to ensure job seekers’ success
• Maintain up-to-date knowledge of Labor Market Information and relevant training/program requirements/directives
• Input job seeker information into CRM system, maintain electronic and hard copy confidential case files, document participant progress in service entries and case notes, prepare progress reports, and complete employment retention and other documentation

What You Bring to the Role:

• Bachelor’s Degree or at least two years of career counseling, social work, or social sciences experience in a non-profit setting
• Prior experience providing employment-related case management, career readiness, and employment retention services
• Prior experience in conducting vocational assessments and understanding transferable skills, aptitudes and abilities as well as the barriers that hinder employment
• Ability to create and facilitate workshops and trainings in Spanish and English
• Excellent verbal and written communication skills in Spanish and English
• Proficiency in MS Office Suite and Client Relationship Management (CRM) systems
• Team-orientated and the ability to work well with others in a highly collaborative environment
• Understanding of the special employment needs of diverse groups; knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work effectively with all
• A growth mindset and a passion for helping people continuously improve
• Able to work onsite out of the Oakland Office a minimum of 3 days/week