Bike Mechanic- Aspenx

ASPENX, a division of Aspen One, is a contemporary retail and experience brand. Conceptualized by artist Paula Crown, ASPENX leads with creative possibility. ASPENX features the first performance product line developed by a ski resort, informed by its expert on-mountain team for standards of excellence, comfort, and safety. In addition to collaborative ventures, ASPENX also offers bespoke retail, elevated rental equipment, and exceptional experiences both on- and off-mountain. ASPENX has collaborated with brands including Prada, Vuarnet, Anon, Rapha, AETHER and more. Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality and ASPENX and leverages its influence across all of its business units to advance climate action, community engagement and racial justice. For more information, visit www.ASPENX.com or follow @ASPENX on Instagram and Facebook.

Summary

The Bike Mechanic is responsible for building, tuning and maintaining Customer and Rental Fleet bikes. The mechanic team will be based out one of our ASPENX Stores located in Aspen, CO and/or Snowmass, CO.

The budgeted compensation rate for this position is 23.00 per hour. Actual pay will be dependent on budget and experience.

Job Posting Deadline

Applications for this position will be accepted until May 1, 2024 for the 2024 Summer Season.

Essential Job Functions

• Assists customers in an enthusiastic and courteous manner; provides “wow” customer service
• Responsible for properly taking in all service work including correctly filling out service work orders, scheduling an appropriate amount of repairs and completing those repairs in a timely manner
• Advises and assists customers with their product selection without bias
• Communicates with bike shop manager repair and warranty part needs
• Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced
• Assists with bike sales and any other bike floor duties as needed
• Responsible for maintaining rental bike fleet
• Maintains a clean and safe workplace
• Other duties as assigned

• Previous Bike Mechanic experience and bike knowledge is required
• Ability to be autonomous, prioritize workday, multitask and be detail-oriented
• Ability to learn in a fast-paced environment
• Must be able to work both independently or in a team environment
• Ability to understand and follow written and verbal instructions and take direction well
• Acceptable appearance and demeanor
• Ability to create an excellent customer and team experience
• Good time management skills
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities

Supervision Given and Received
Supervision Given: This position has no supervisory responsibilities.
Supervision Received: Works under direct supervision of the General Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands
Ability to be on your feet, kneel and bend for extended periods of time
Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces
Must be able to lift, regularly push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits
This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Paid Time Off Programs
Paid Leave Programs
Employee Ski Pass
Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here