Bike Fitter - Raleigh

Are you passionate about bicycles?
Are you a hardworking team player looking for a fantastic career opportunity?
If you answered yes to these questions, then The UpTeam Consultants may have an opportunity for you! Whether you enjoy engaging with fellow cycling enthusiasts or working with your hands to solve mechanical issues, our client is seeking experienced managers, energetic sales staff, and talented bicycle mechanics. You'll work for an established bike shop known for their exceptional customer service and quality products. They are committed to creating a positive work environment and offering competitive benefits to their employees.

About the Position
Our client is seeking professional Bike Fitters to help keep up with demand for their fit services. The ideal candidate will have 2+ years of experience in bicycle sales as well as performing bike fit in a retail setting. Knowledge of basic anatomy and physiology as well as experience using technology from Retul® is helpful, but not required. The ideal candidate is open-minded, eager to learn, and excited to help more people fit better on their bikes.

Key Responsibilities
Help manage schedule and calendar so as to present current and future availability for fit appointments with the public in the company's retail stores, which includes forecasting customer demand
Be familiar with new and a continuing review of existing products within the fit industry, including changes/enhancements in and to Retul® equipment and products (e.g., saddles, stems, shoes, insoles, etc.) so as to ensure they remain up-to-date/current in the fit industry and practices
Source and build relationships with new customers
Assist the company's Director of Fitting Services in sourcing and selecting new products used or useful within professional bike fit practices
Monitor market changes, competitor prices, and products
Assist in the visual presentation and merchandising in the company's stores of the professional fit area and equipment
Work with the company's social media personnel

Work Conditions
The position requires some "within market” travel (e.g., sometimes between the company's stores in the same regional market).
Working hours: Most, but not all, fittings are established by appointment with the company's fit professionals. Normal retail hours as maintained by the company's stores may be applicable.

Expectations
Commercial acumen and a passion for the cycling sector and its products, with a keen interest in making customers comfortable on their bikes and enjoying the type of riding they desire for their biking experiences
An understanding of what motivates customers to buy our products and services
Confidence combined with negotiating, influencing, and networking skills
Creativity and attention to detail
Ability to prioritize and multitask
Excellent analytical skills and the ability to make decisions
Customer focus
Teamwork and leadership skills

Benefits
Medical, Vision, Dental
401(k)
Paid Time Off
Paid Holidays
Employee Discount

Compensation
Starting at $18/hour & up (DOE)