Bicycle Mechanic

Ridepanda is a climate tech company that provides employers with a full-service micromobility benefits platform. We are a small passionate team with a collaborative product building process and an eye for building useful, scalable technology. Our aim is to help the next million people fall in love with bikes, e-bikes, and e-scooters through our leasing program, made accessible by company and government subsidies.
As a company we value:

• Cross-functional collaboration
• Wonderful user experiences
• Sustainability
• Physical safety on the streets
• Emotional safety in the workplace

Employers and governments love us because we help them:

• Reduce their scope 3 emissions
• Meet clean air regulations
• Reduce costs
• Offer flexible hybrid commute options
• Retain talent
• Enhance health and wellness programs

Ridepanda is committed to providing equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status under applicable law. We do not discriminate in hiring, promotion, compensation, or any other aspect of employment on the basis of any of the above-mentioned characteristics. We value diversity and inclusivity in our workplace and seek to create a welcoming and respectful environment for all employees.
About the Role:
We are looking for a Mechanic to help service and maintain our pedal bikes, e-bikes and e-scooters. This role is ideal for mechanically-inclined operations professionals that want to broaden and build their career experiences.
You will also be responsible for coordinating and the delivery of our e-scooters, pedal bikes and e-bikes to our customers all over the Bay Area. This role is ideal for Bicycle Mechanics and driver professionals that want to broaden and build their career experiences.
Responsibilities
Bicycle Mechanic

• The assembly and maintenance of pedal bikes, e-bikes and e-scooters.
• Perform a broad spectrum of repairs from tuning a bicycle to the most complicated electronic part replacement.
• Follow processes. Comply with, improve upon and enforce processes.
• Follow established safety procedures and techniques to perform job duties and make sure Ridepanda customers are on the safest vehicles.
• Problem solve. Will need to spot issues and find creative ways to overcome obstacles that come your way.

Deliveries

• Plan and execute optimal delivery routes to ensure timely and efficient deliveries.
• Respond promptly to emails from customers regarding delivery schedules, inquiries or issues.
• Provide excellent customer service during the delivery process, ensuring customer satisfaction.

Requirements

• Valid driver's license.
• Proven work experience working as a Bicycle Mechanic.
• 2+ years of experience as a mechanic in the bicycle industry.
• Capable of tuning up bicycles including adjusting shifting and hydraulic disc brakes
• Excellent communication skills, capable of building trusting relationships.
• Motivated, energetic individual who isn't afraid to roll up their sleeves.
• Strong attention to detail, and able to follow strict maintenance procedures.
• Comfortable learning and adapting to new concepts and using new tools.