Benefits & Leave Administrator

Job Title: Benefits & Leave Administrator

FLSA: Exempt

Band: 2

Reporting to: Director of Human Resources

Scope:

The Benefits & Leave Administrator is directly responsible for the overall day to day administration, coordination of agency benefits and leaves.

Essential Functions

• Maintains knowledge of legal requirements and government reporting requirements to ensure benefit plans are in compliance.

• Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, etc.

• Serve as primary contact for plan vendors and third-party administrators.

• Coordinate transfer of data to external contacts for services, premiums and plan administration.

• Evaluate and revise internal processes to reduce costs and increase efficiency.

• Document and maintain administrative procedures for assigned benefits processes.

• Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees.

• Adhere to laws, rules and regulations, including personal data privacy regulations

• Responsible for administering employees LOA following all federal and state guidelines, including; Determining the applicable laws, reviewing organizational policies, procedures and practices, approving or disapproving LOAs and documentation, taking actions as the situation progresses, and performing ongoing evaluation and analysis

• Participate in any legal cases regarding benefits and/or leaves.

• Oversee maintenance of employee benefits files, maintain group benefits databases and update employee payroll records.

• Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.

• Allocate group health and dental claims monthly and review quarterly.

• Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions.

• Work under tight deadlines

• Responds to staff inquiries regarding benefits.

• Administers 401(k) plan including quarterly enrollment, annual compliance testing, annual audits, government filings, hardship withdrawals and QDRO requests.

• Reconciles all benefit billing and processes payments to AP for timely payments.

• Participate in new hire onboarding activities.

• Conduct file review and supply data for monitoring and organizational standards.

• Participates on committees and special projects and seeks additional responsibilities.

• Maintain a positive attitude towards assigned work, clients, and staff, and a willingness to work with others.

• Perform work in a professional manner that upholds Wayne Metro’s policies and procedures.

• Other duties as assigned.

Physical Requirements and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment with a usually quiet noise level. This is largely a sedentary role and the employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit, frequently use hands and to talk or hear.

Minimum Qualifications:

• Bachelor’s degree OR a combination of education and experience that is similarly equivalent.

• 3-5 years benefits administration

• Experience supporting organizations with 500+ employees

• Experience with FMLA and LOA administration

• PHR/SPHR or SHRM-CP/SHRM-SCP Certification strongly preferred.

• Knowledge of/ability to learn various HRIS programs.

• Knowledge of state and federal regulations as it relates to the facilitation of all Human Resource policies and procedures.

• Must have strong change management skills including problem solving, creating meaning, innovation and transformation, relationship influence, and role influence.

• Strong business acumen, including financial capability, strategic capability, and technological capability.

Minimum Competencies:

• Working knowledge of intermediate internet applications and programs including Google technology and Microsoft Office Word and Excel. The ability to learn and utilize the necessary programs for this position.

• Ability to communicate effectively both orally and in written form.

• Good interpersonal and professional skills including but not limited to professional appearance, tact, punctuality, and dependability.

• Ability to provide services for those persons facing economic, social, health, age, and educational barriers.

• Must have strong change management skills including problem solving, creating meaning, innovation and transformation, relationship influence, and role influence.

• Ability to work independently or in a team environment (as deemed necessary).

• Strong analytical, decision-making, problem-solving and organizational abilities.

• Ability to make informed decisions and choices based upon priority, business necessity and bottom line impact.

• Ability to manage multiple and sometimes conflicting priorities with a high capacity for heavy volume.

• Strong facilitation, conflict resolution, project management and investigative skills.

• Ability to provide excellent, timely customer service in a fast paced environment.

• Perform work in a manner that upholds Wayne Metro policies and procedures.

Licensing and Other Requirements:

• Valid identification and reliable transportation.

• Although the Covid-19 vaccination is no longer mandated, it is encouraged. Wayne Metro will always prioritize the safety of our staff and clients.

Travel Requirements:

• Ability to travel to various sites. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Work Hours: This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. This position regularly requires long hours and weekend work.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Wayne Metropolitan Community Action Agency is an Equal Opportunity Employer - EOE/M/F/D/V