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SalaryJob Title: Part-time Benefits CSR
Location: New Orleans, LA
About Us:
We're not just about benefits – we're about excitement, client focus, and exceptional customer service. As proud recipients of the New Orleans City Business Best Places to Work award for the last two years, we are a dynamic Professional Employer Organization (PEO) that believes in bringing a dash of fun to the world of Employee Benefits.
Job Description:
We're on the lookout for a vibrant Part-time Benefits CSR to join our energetic PEO Benefits team. If you're passionate about delivering client-focused excellence and can redefine the meaning of customer service with a touch of excitement, we want you on our team. But, hold on – if you're not ready to bring the fun, please stop reading...seriously, close this tab.
Key Responsibilities:
- Provide outstanding customer service to clients regarding level tier one employee benefits inquiries
- Assist clients with navigating benefit platforms and understanding their options
- Collaborate with internal teams to ensure seamless benefits administration
- Stay updated on industry trends and regulations to provide accurate information to clients
- Other duties as assigned, because we love flexibility and adaptability!
Requirements:
- Proven experience in customer service, preferably in the field of employee benefits
- Strong communication skills and a client-focused mindset
- Ability to work independently and as part of a collaborative team
- Familiarity with benefit administration platforms is a plus
- Must pass a pre-employment drug screen and criminal background check.
- A genuine enthusiasm for making the workplace a fun and exciting space!
Preferred Qualifications:
- Certification in Employee Benefits or related field but not required
- Minimum 2 years or more of customer service skills
- Previous experience in a Professional Employer Organization (PEO)
- Familiarity with HR software and tools but not required
Benefits:
- Competitive part-time salary
- Flexible work hours
- Fun and vibrant work environment
- Opportunities for professional development
- And yes, we believe in having FUN!
Application Deadline: February 15, 2024
Disclaimer: Dance moves may be required during the interview process. Don't say we didn't warn you.
