Benefits And Wellness Associate

Benefits and Wellness Associate

FLSA Status: Non-Exempt
Union Status: Non-Union

Salary Range: 9 ($18.610-$27.915)
Safety Sensitive:No

Applications must be submitted online at:

https://cityofsantafenmemployees.munisselfservice.com/employmentopportunities/default.aspx

THIS JOB POST EXPIRES: 02/16/2024

General Definition of Work

The Benefits and Wellness Associate collaboratively assists in developing and coordinating a comprehensive, integrated Benefits and Wellness program for the City of Santa Fe employees. This position assists with planning, organizing, coordinating, implementing, measuring results, and evaluating programs to improve the health habits and Wellness of City employees and dependents. Under the direction of the Benefits and Wellness Supervisor, coordinates health screenings/health fairs, awareness events and classes, health communications and health coaching, lifestyle interventions, and health education. Performs intermediate level human resources benefits professional work to assist in administering employee health plans and accelerated retirement. Reviews and approves enrollments, answers questions, interfaces with vendors and processes payments for benefits billing for all City employees.

Supervision Received

Reports to the Benefits and Wellness Supervisor.

Supervision Exercised

None.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. A position may not include all of the duties listed and the listed examples are not an exhaustive list of the duties that may be found in a position of this class.

Essential Functions

• Provides assistance in promoting the health and Wellness of employees through benefit and Wellness programs and training initiatives. Assists in developing, managing, and implementing comprehensive benefit, health, and Wellness programs and various components; plans, designs, and delivers health promotion programs.
• Communicates the City’s commitment to improving the overall health of its employees; provides routine health and Wellness information to employees. Coordinate the marketing and promotional opportunities from new initiatives with internal employee communications, health insurance programs, etc.
• Assists in tracking the program budget; monitors expenditures; research community resources to supplement workplace initiatives; identifies opportunities for service improvements and cost savings.
• Assists with new hire orientations; educates new employees regarding plan summaries and costs for medical, dental, vision, life, FSA, legal plans, etc.; trains employees on websites for self-enrollment system, qualifying events, and contracted providers; checks on claim status, prescriptions, FSA, ID cards, etc.
• Provides administrative support work administering employee benefit programs for City employees and dependents, verifying payroll deductions, assisting with training and education and conducting open enrollment, and related work as assigned.
• Ensures benefits administration compliance with all federal and state regulations and internal policies and procedures regarding all benefits plan offerings and other applicable laws/policies. Assists in federal and state reporting requirements including minimum or essential coverage.

• Stays current with changes in related laws, employee benefit trends, and compliance and procedures to accommodate required changes.
• Establishes and maintains effective working relationships with external vendors, benefit providers and benefit consultants.
• Works under the direction of the Benefits and Wellness Supervisor to research and analyze concerns to handle non- routine questions and assist in resolving problems and misunderstandings. Educates internal and external customers on benefits information and works to research/resolve issues as needed.
• Completes audits and reconciliations of premium contributions, benefits billing, and research discrepancies. Assists in developing ad hoc benefits reports as needed.
• Ensures proper documentation and timely entries for bi-weekly HR and benefits entries, audits entries and prepares reports.
• Assists in the administration of pre-employment, monthly and random screenings.
• Analyzes employee health data as well as industry and national health statistics to identify at risk conditions and/or population pools and makes recommendations to develop/reinforce programming initiatives. In coordination with City benefit offerings, analyze data to improve programs.
• Under the direction of the Benefits and Wellness Supervisor, works collaboratively with Human Resources Department,
• Recreation Services, Risk and Safety throughout the City to design and align wellness programs that will lead to risk reduction, lower health care and disability expense, and enhance employee relations.

• Educates and assists City staff through the retirement process to include the administration of accelerated retirement contracts.
• Assists in managing the recreation benefit program with City of Santa Fe recreation facilities.
• Prepares and presents summarized reports to management regarding the City Benefits, Health and Wellness Program activities/projects.
• Coordinates various on-site services for City employees to include flu vaccinations, mammograms, biometric screenings, blood drives, financial wellness clinics, benefit, health and Wellness fairs, etc.
• Leads health and Wellness classes with groups and provides individual training as requested; educates and motivates participants to set and reach targeted health goals.
• Performs biometric and health screenings and provides feedback. Evaluates third-party vendors to include Health Risk
• Assessment and Disease Management.

• Serves as City liaison for wellness projects as determined by leadership.

Knowledge, Skills, and Abilities

• Knowledge of work site health promotion, and implementation skills; understanding of the health care industry; knowledge of the quality improvement process.
• Knowledge of the principles and practices of self-insurance and risk management program administration; health insurance coverage; state and city laws, rules, regulations, and policies pertaining to insurance coverage requirements; basic computer operation; risk management methods and issues.
• Ability to work effectively in cross-functional teams.
• Attention to Detail – Ability to be thorough when performing work and conscientious about attending to detail.
• Coaching – Provides others with clear direction, motivates, and empowers. Recruits staff of a high caliber and provides staff with development opportunities and coaching.
• Conflict Management – Manages and resolves conflicts, grievances, confrontations, or disagreements in a
• constructive manner to minimize negative personal impact.
• Customer Service – Ability to interact with customers in a friendly and professional manner, ability to work to resolve issues quickly and effectively, and is knowledgeable about products and services.
• Deciding and Initiating Action – Takes responsibility for actions, projects and people; makes quick, clear decisions which may include tough choices, after considering risks.
• Decision Making – Specifies goals and obstacles to achieving those goals, generates alternatives, considers risks, and evaluates and chooses the best alternative in order to make a determination, draw conclusions, or solve a problem.
• Delivering Results – Ability to set high standards for quality, quantity, and timelines. Focuses on customer needs and satisfaction. Consistently achieves project goals.
• Interpersonal Skills – Ability to show understanding, respect, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others and relate well to different people from varied backgrounds and different situations.

• Learning – Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development.
• Mathematical Reasoning – Solves practical problems by choosing appropriately from a variety of mathematical and statistical techniques.
• Planning and Evaluating – Organizes work, sets priorities, determines resource requirements, determines short or long- term goals and strategies to achieve them, coordinates with other organizations or parts of an organization, monitors progress, and evaluates outcomes.
• Reading – Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
• Resilience – Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
• Teaching Others – Helps others learn through formal or informal methods; provides resources to help teach others; acts as a mentor.
• Thinking Strategically – Thinks strategically and promotes best practices and leading-edge ideas.
• Writing – Writes in a clear, concise, and organized manner for the intended audience.
• Written Communication – Composes, reviews, edits, and issues written materials for diverse audiences and communicates purpose in a succinct and organized manner that is appropriate for context, time, and place.

Education Requirement

Associate degree in business administration, public administration, health education, nutrition, wellness, or related field.

Experience Requirement

Two (2) years of experience that includes developing and implementing all components of a comprehensive health program with emphasis in program development, education, motivational techniques, lifestyle intervention.

Education and Experience Equivalency

One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.

Licensure and Certifications

• Must possess a valid driver's license.

Special Requirements

• Obtain and maintain a City of Santa Fe driving permit within three (3) months of hire.

Physical Requirements

• Requires the exertion of up to 10 pounds of force.
• Requires speaking or hearing and using hands to finger, handle or feel, requires sitting, standing, walking, stooping, kneeling, crouching, or crawling, reaching with hands and arms and lifting.
• Standard vision requirements.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly.
• Hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound.
• Work requires preparing and analyzing written or computer data, using of measuring devices, operating motor vehicles and observing general surroundings and activities.

Working Environment

• Work occasionally requires exposure to environmental conditions.
• Work is generally in a moderately noisy location (e.g., business office, light traffic).
• Requires attendance at evening meetings and special project deadlines outside the normal workweek.

• Some travel to off-site locations is required.

EEO/ADA Compliance

The City of Santa Fe is an Equal Opportunity Employer. In compliance with the American's with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.

Veterans’ Hiring Initiative

Pursuant to City of Santa Fe Resolution No. 2013-079, the City of Santa Fe Human Resources Department has implemented a

Veterans’ Hiring Initiative policy in order to provide opportunities for veterans who meet or exceed the minimum qualifications for city employment to obtain City employment. The Governing Body does not guarantee that a veteran shall be hired for the position being applied for, only that the veteran will be given an interview; and, it does not intend to supersede or modify any collective bargaining agreement that is currently in place with the City of Santa Fe.

Job applicants who are veterans with an honorable discharge from the military or are members of the National Guard or Reserve who have successfully completed basic training, must use the Veterans’ Certification Form to identify themselves and then must attach a copy of their DD214 or DD215 and/or their proof of current Active, Guard or Reserve enlistment in order to certify their status for the position in which applying for.

Applications must be submitted online at: https://cityofsantafenmemployees.munisselfservice.com/employmentopportunities/default.aspx

Resumes will not be accepted in lieu of the city application form, unless the position status is at-will. When required of the position, high school diploma/GED, college degree(s), certification(s), or license(s) must be attached at the time of submission of the application. Each applicant is considered only for the current vacancy indicated on the application submitted. It is the responsibility of the applicant to monitor any future openings and to submit a separate application for each position. Incomplete applications will not be considered. Applications become public record upon receipt and may be made available for public inspection upon request.

Pre-placement physical exams, and drug and alcohol screenings are required for some positions.

This job announcement is not intended to be inclusive of all functions, responsibilities and qualifications associated with the position, however, representative of the essential job functions and typical criteria considered necessary to successfully perform the position. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

Acknowledgment

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

I have read and understand the above job description. I verify that I meet the requirements and am able to perform the duties and responsibilities on this job description.

__________________________________ ________________________________
Print Employee Name Date

_________________________________________
Employee Signature

Job Type: Full-time

Pay: $18.61 - $27.91 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• AD&D insurance
• Commuter assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Military leave
• Paid jury duty
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person