Address
Form of workSalary : $80,744.00 - $104,984.00 Annually
Location : Gresham, OR
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 24-41
Department: Citywide Services
Division: Human Resources
Opening Date: 11/17/2023
Closing Date: 12/11/2023 11:59 PM Pacific
Overview
The City of Gresham's Human Resources (HR) team has a current opening for a Benefits and Leaves Administrator (6275 - Human Resources Analyst Senior) to join our team! We are a fairly new team currently in transition. We are collaborative, dedicated professionals, passionate about the work, here to support employees, and supportive of each other. We care and have fun!
We are proud to offer our employees a generous benefit and retirement package. You can find more information about employee benefits: Employee Benefits | City of Gresham (greshamoregon.gov)
As Oregon's fourth-largest city, Gresham is a welcoming community of hard-working people where tradition and heritage meet innovation and opportunity. Gresham is a dynamic and rapidly growing city where families and businesses have a mutual desire and drive to thrive. City of Gresham employees care deeply about the community they serve and go 'one step beyond' to deliver services in collaborative, inventive, practical, and nimble ways. Our work is challenging, fast-paced and rewarding.
We believe that to deliver the highest level of service to all Gresham community members, it is crucial we employ a diverse workforce, foster an inclusive working environment, and ensure our policies and systems result in equitable outcomes. The City seeks candidates who will support these values by continuously incorporating equity in their daily work and actively contributing to a workplace culture that respects unique viewpoints, life experiences and cultural perspectives. Come build the future with us.
Position Description
This position is responsible for the design and administration of the City's benefits program; for the management and administration of protected leaves (FMLA, OFLA, PLO, ADA); for directing and planning the day-to-day operations related to Benefits and Leaves administration. Benefits program includes group health, dental, vision, short-term and long-term disability, life insurance, travel and accident plan, flexible spending plan (FSA), HRA Veba, retirement plans and deferred compensation. The position reports to the Human Resources Director and is the City's liaison with our benefit vendors, employees' and retirees' contact for all things benefits, and the employees' contact for leaves administration.
What you will get to do:
Provide benefits education and customer service: conduct benefits education sessions - new hire, open enrollment, deferred compensation, or as needed; respond to inquiries related to benefits, deferred compensation and vendor verifications; escalate issues as applicable to carriers and/or our benefits consultant/broker; coordinate trainings related to all benefits, wellness and retirement programs; assist employees with benefits enrollment; reviewing and updating employee and benefits information; working with managers and supervisors to deliver requested wellness/benefits topic specific trainings/sessions.
Benefits records maintenance: maintenance of benefit records for all employees annually during open enrollment and routinely for employee qualifying events - new hires, new benefits, family status changes, and all related plan activities; audit and analyze enrollment data regularly for accuracy; system entry and migration to employee access portal and communication to various insurance carriers.
Benefit compliance: responsible for plan compliance including posting plan documents and legal notices; provide Medicare Part D creditable coverage reports and letters; remain knowledgeable and current on compliance requirements, especially for self-funded plans; conduct an annual HRA Veba vote providing notice on how paid time off (PTO) will be paid at separation for a designated employee group; track and identify Affordable Care Act (ACA) eligibility and process 1094 and 1095 reporting; ensure plans, programs and policies are in compliance with federal, state and local regulatory requirements; and administer monthly billing of all benefit programs including reporting and cost breakdowns.
Plan design and renewal: based on various considerations including consultant advice, knowledge of current benefits marketplace and the City's population, polices and collective bargaining agreements, make recommendations about changes in the City's benefits program and/or whether to accept proposed vendor changes. Conduct employee surveys to gather information on their experiences and gain insights.
Retirement plan administration: plans, organizes and coordinates the City's retirement plan programs including pension plan administration (PERS) and Deferred Compensation Plan (457b) administration and retiree open enrollment. Administers and directs deferred compensation data within the City's payroll system. Serves as a liaison to employees, vendors, deferred compensation committee and consultants and as the designee which includes all aspects of the administration of the retirement plans.
Protected Leave Administration: process and administer protected leaves for employees including FMLA, OFLA, PLO, ADA, military leaves, short- and long-term disability; and communicate leave status updates, needs, and responsibilities with all stakeholders to include payroll, managers and employees.
Qualities we are looking for:
Customer focused: excellent customer service skills that demonstrates timely responses, curiosity and interest in customer needs; excellent communication skills using all available modes of communication.
Planning, organization, prioritization: ability to demonstrate attention to detail and thoroughness in accomplishing tasks; monitors and checks detailed information and work product; and plans, organizes and prioritizes time and resources efficiently.
Excellent written and verbal communication skills: ability to relay pertinent information to provide clarity and ensures information is understood; considers the impact of written and verbal communications and ensures communication is thoughtful, focused, professional, tactful, and personalized.
Technology savvy: knowledgeable or capable of quickly learning a variety of software programs, systems and technology software and communication platforms to enter and extract data and information for reporting and/or responding to inquiries, i.e., Tyler MUNIS, or related systems.
Team player: demonstratable ability to build and maintain relationships within immediate and cross-functional teams within the organization; actively contributes and collaborates with the HR team to complete tasks, meet goals and/or manage projects; seeks ways to add value to team success.
Problem solving and decision making: proven track record of problem solving, ability to evaluate each situation, consider risks associated with each course of action identified and selects the viable option in order to address problems and/or identify opportunities.
Public speaking: demonstratable public speaking skills to relay information to all levels of the organization by preparing meaningful, thorough, and educational presentations supported with written materials and/or visual tools for in person and/or virtual sessions.
Qualifications
Knowledge of:
MINIMUM QUALIFICATIONS
Or any combination of seven (7) to ten (10) years of related education, training, and/or experience which provides the required knowledge, skills and abilities is qualifying.
Preferred Qualifications:
Any offer of employment is contingent upon successful completion of a criminal background check.
Selection Process
To apply for this position, click 'Apply' at the top of this job posting.
Required application materials:
If you desire a modification of this process to accommodate a disability, please provide your request in writing to HRRecruiting@GreshamOregon.gov, or by phone to 503-618-2800, upon submitting the required documents.
A review of application materials submitted will determine which candidates will be invited to an interview. Communication with candidates will be done primarily through e-mail. Sometimes these messages may land in a spam or junk mail folder. We encourage you to monitor your inbox as well as the inbox within the governmentjobs.com portal for important updates related to this process.
Veteran's Preference
The City of Gresham provides qualifying veterans and disabled veterans with preference in employment in accordance with state law. Any candidate wishing to have their qualifying veteran's preference applied to the process must submit a qualifying document (DD Form 214 or 215) at the time of application providing proof of eligibility that includes discharge status. Disabled veterans must also submit a copy of their Veteran's disability preference letter from the US Department of Veteran Affairs at the time of application, unless the information is included in the DD Form 214 or 215.
Our Commitment
The City of Gresham is committed to providing equal employment opportunity to all qualified employees and applicants without unlawful regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, mental or physical disability, genetic information, veteran status, marital status, familial status, or any other status protected by applicable federal, Oregon, or local law.
Please direct questions about this position to 503-618-2800 or HRRecruiting@GreshamOregon.gov.
If you need assistance with the online application, please contact NEOGOV directly at 1-855- 524-5627.
The City provides full family, comprehensive medical and dental insurance. Vision and prescription coverages are included in the medical plans. Most limited term and regular status employees who work at least 30 hours per week pay nothing for their medical and dental coverage.
Medical Insurance Options:
Additional benefits include: Employer paid life insurance and long term disability, an employer sponsored deferred compensation plan, flexible spending accounts (medical, child care), Public Employees Retirement System (PERS) retirement (City picks up the 6% employee's contribution), an employer contribution to a HRA/VEBA medical savings account, paid time off (PTO) accrual at a minimum of 12.66 hours per month, and 4 hours of sick leave, in additional to nine paid holidays and 3.5 paid floating holidays per year.
For more detailed information, please visit our Employee Benefits page at:
01
What best describes your highest level of education?
02
How many years of professional experience do you have as it relates to designing and administering Benefits and retirement programs, managing and administering protected leaves and/or related work of this position?
03
I have related professional experience providing benefits education and customer service.
04
Based on your response to the above question, please describe in detail your ...
Location : Gresham, OR
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 24-41
Department: Citywide Services
Division: Human Resources
Opening Date: 11/17/2023
Closing Date: 12/11/2023 11:59 PM Pacific
Overview
The City of Gresham's Human Resources (HR) team has a current opening for a Benefits and Leaves Administrator (6275 - Human Resources Analyst Senior) to join our team! We are a fairly new team currently in transition. We are collaborative, dedicated professionals, passionate about the work, here to support employees, and supportive of each other. We care and have fun!
We are proud to offer our employees a generous benefit and retirement package. You can find more information about employee benefits: Employee Benefits | City of Gresham (greshamoregon.gov)
As Oregon's fourth-largest city, Gresham is a welcoming community of hard-working people where tradition and heritage meet innovation and opportunity. Gresham is a dynamic and rapidly growing city where families and businesses have a mutual desire and drive to thrive. City of Gresham employees care deeply about the community they serve and go 'one step beyond' to deliver services in collaborative, inventive, practical, and nimble ways. Our work is challenging, fast-paced and rewarding.
We believe that to deliver the highest level of service to all Gresham community members, it is crucial we employ a diverse workforce, foster an inclusive working environment, and ensure our policies and systems result in equitable outcomes. The City seeks candidates who will support these values by continuously incorporating equity in their daily work and actively contributing to a workplace culture that respects unique viewpoints, life experiences and cultural perspectives. Come build the future with us.
Position Description
This position is responsible for the design and administration of the City's benefits program; for the management and administration of protected leaves (FMLA, OFLA, PLO, ADA); for directing and planning the day-to-day operations related to Benefits and Leaves administration. Benefits program includes group health, dental, vision, short-term and long-term disability, life insurance, travel and accident plan, flexible spending plan (FSA), HRA Veba, retirement plans and deferred compensation. The position reports to the Human Resources Director and is the City's liaison with our benefit vendors, employees' and retirees' contact for all things benefits, and the employees' contact for leaves administration.
What you will get to do:
Provide benefits education and customer service: conduct benefits education sessions - new hire, open enrollment, deferred compensation, or as needed; respond to inquiries related to benefits, deferred compensation and vendor verifications; escalate issues as applicable to carriers and/or our benefits consultant/broker; coordinate trainings related to all benefits, wellness and retirement programs; assist employees with benefits enrollment; reviewing and updating employee and benefits information; working with managers and supervisors to deliver requested wellness/benefits topic specific trainings/sessions.
Benefits records maintenance: maintenance of benefit records for all employees annually during open enrollment and routinely for employee qualifying events - new hires, new benefits, family status changes, and all related plan activities; audit and analyze enrollment data regularly for accuracy; system entry and migration to employee access portal and communication to various insurance carriers.
Benefit compliance: responsible for plan compliance including posting plan documents and legal notices; provide Medicare Part D creditable coverage reports and letters; remain knowledgeable and current on compliance requirements, especially for self-funded plans; conduct an annual HRA Veba vote providing notice on how paid time off (PTO) will be paid at separation for a designated employee group; track and identify Affordable Care Act (ACA) eligibility and process 1094 and 1095 reporting; ensure plans, programs and policies are in compliance with federal, state and local regulatory requirements; and administer monthly billing of all benefit programs including reporting and cost breakdowns.
Plan design and renewal: based on various considerations including consultant advice, knowledge of current benefits marketplace and the City's population, polices and collective bargaining agreements, make recommendations about changes in the City's benefits program and/or whether to accept proposed vendor changes. Conduct employee surveys to gather information on their experiences and gain insights.
Retirement plan administration: plans, organizes and coordinates the City's retirement plan programs including pension plan administration (PERS) and Deferred Compensation Plan (457b) administration and retiree open enrollment. Administers and directs deferred compensation data within the City's payroll system. Serves as a liaison to employees, vendors, deferred compensation committee and consultants and as the designee which includes all aspects of the administration of the retirement plans.
Protected Leave Administration: process and administer protected leaves for employees including FMLA, OFLA, PLO, ADA, military leaves, short- and long-term disability; and communicate leave status updates, needs, and responsibilities with all stakeholders to include payroll, managers and employees.
Qualities we are looking for:
Customer focused: excellent customer service skills that demonstrates timely responses, curiosity and interest in customer needs; excellent communication skills using all available modes of communication.
Planning, organization, prioritization: ability to demonstrate attention to detail and thoroughness in accomplishing tasks; monitors and checks detailed information and work product; and plans, organizes and prioritizes time and resources efficiently.
Excellent written and verbal communication skills: ability to relay pertinent information to provide clarity and ensures information is understood; considers the impact of written and verbal communications and ensures communication is thoughtful, focused, professional, tactful, and personalized.
Technology savvy: knowledgeable or capable of quickly learning a variety of software programs, systems and technology software and communication platforms to enter and extract data and information for reporting and/or responding to inquiries, i.e., Tyler MUNIS, or related systems.
Team player: demonstratable ability to build and maintain relationships within immediate and cross-functional teams within the organization; actively contributes and collaborates with the HR team to complete tasks, meet goals and/or manage projects; seeks ways to add value to team success.
Problem solving and decision making: proven track record of problem solving, ability to evaluate each situation, consider risks associated with each course of action identified and selects the viable option in order to address problems and/or identify opportunities.
Public speaking: demonstratable public speaking skills to relay information to all levels of the organization by preparing meaningful, thorough, and educational presentations supported with written materials and/or visual tools for in person and/or virtual sessions.
Qualifications
Knowledge of:
- Laws, rules, regulations, ordinances, and collective bargaining agreements affecting City policies and operations
- City government administration, organization, functions, and services
- Principles and practices of personnel administration and supervision
- Principles, practices, and techniques of training and development
- Data gathering, analysis, and research
- Modern office practices and methods, computer equipment, and software applications
- Supervisory principles and practices
- Exercise discretion in confidential and sensitive matters
- Interpret, apply, and ensure compliance with applicable policies, procedures, laws, and regulations
- Analyze problems, identify alternative solutions, assess consequences of proposed actions, and implement recommendations
- Develop and implement goals, objectives, policies, procedures, work standards, and internal controls
- Analyze and interpret data; draw valid conclusions; develop reports
- Provide effective leadership, motivation, management, coordination, supervision, and evaluation of others
- Establish and maintain effective working relationships with all internal and external contacts
- Operate office equipment and technology tools including personal computers, laptop computers and printers, and presentation equipment
- Communicate effectively verbally and in writing; present information, proposals, and recommendations clearly and persuasively
- Physically perform the essential job functions
MINIMUM QUALIFICATIONS
- A bachelor's degree in public or business administration, human resources management, or related field
- Three (3) to six (6) years of experience in designing and administering Benefits and retirement programs, managing and administering protected leaves, and/or related experience.
Or any combination of seven (7) to ten (10) years of related education, training, and/or experience which provides the required knowledge, skills and abilities is qualifying.
Preferred Qualifications:
- Professional certification in Human Resources, including but not limited to CBP, PHR, SPHR, SHRM
- Public sector experience
- Experience working with self-insured benefit programs in a unionized environment
- 6-7 years of experience in designing and administering Benefits and retirement programs and managing and administering protected leaves.
Any offer of employment is contingent upon successful completion of a criminal background check.
Selection Process
To apply for this position, click 'Apply' at the top of this job posting.
Required application materials:
- Complete online application
- Answers to supplemental questions (Must provide complete and thorough information in the responses to these questions.)
- Resume
If you desire a modification of this process to accommodate a disability, please provide your request in writing to HRRecruiting@GreshamOregon.gov, or by phone to 503-618-2800, upon submitting the required documents.
A review of application materials submitted will determine which candidates will be invited to an interview. Communication with candidates will be done primarily through e-mail. Sometimes these messages may land in a spam or junk mail folder. We encourage you to monitor your inbox as well as the inbox within the governmentjobs.com portal for important updates related to this process.
Veteran's Preference
The City of Gresham provides qualifying veterans and disabled veterans with preference in employment in accordance with state law. Any candidate wishing to have their qualifying veteran's preference applied to the process must submit a qualifying document (DD Form 214 or 215) at the time of application providing proof of eligibility that includes discharge status. Disabled veterans must also submit a copy of their Veteran's disability preference letter from the US Department of Veteran Affairs at the time of application, unless the information is included in the DD Form 214 or 215.
Our Commitment
The City of Gresham is committed to providing equal employment opportunity to all qualified employees and applicants without unlawful regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, mental or physical disability, genetic information, veteran status, marital status, familial status, or any other status protected by applicable federal, Oregon, or local law.
Please direct questions about this position to 503-618-2800 or HRRecruiting@GreshamOregon.gov.
If you need assistance with the online application, please contact NEOGOV directly at 1-855- 524-5627.
The City provides full family, comprehensive medical and dental insurance. Vision and prescription coverages are included in the medical plans. Most limited term and regular status employees who work at least 30 hours per week pay nothing for their medical and dental coverage.
Medical Insurance Options:
- City of Gresham Core Plan- UnitedHealthcare Options PPO Network
- Kaiser Permanente Traditional HMO
- Delta Dental PPO Plan
- Willamette Dental Insurance
- Kaiser Permanente
Additional benefits include: Employer paid life insurance and long term disability, an employer sponsored deferred compensation plan, flexible spending accounts (medical, child care), Public Employees Retirement System (PERS) retirement (City picks up the 6% employee's contribution), an employer contribution to a HRA/VEBA medical savings account, paid time off (PTO) accrual at a minimum of 12.66 hours per month, and 4 hours of sick leave, in additional to nine paid holidays and 3.5 paid floating holidays per year.
For more detailed information, please visit our Employee Benefits page at:
01
What best describes your highest level of education?
- High School/ GED
- Some College
- Associates Degree
- Bachelor's Degree
- Master's Degree
- None of the above
02
How many years of professional experience do you have as it relates to designing and administering Benefits and retirement programs, managing and administering protected leaves and/or related work of this position?
- No Experience
- Less than 3 years
- 3 years or more but less than 4 years
- 4 years or more but less than 5 years
- 5 years or more but less than 6 years
- 6 years or more but less than 7 years
- 7 years or more
03
I have related professional experience providing benefits education and customer service.
- Yes
- No
04
Based on your response to the above question, please describe in detail your ...
