Benefits Analyst - Union

Role Title: Benefits Analyst

Manager: Benefits Manager 

Manager-once-Removed: Director Comp & Benefits 

Location: Boston, MA

Knowledge and Experience: 

• Bachelor’s degree in human resources or equivalent

• Minimum of 2-4 years Benefits related experience required; Union experience preferred.

• Understanding of benefits administration, vendor interfaces, audits

• Proficient with Microsoft Office Suite, especially excel. 

• Working knowledge of bSwift and Ultipro systems 

• Demonstrated knowledge working with Unions third party administrators for benefit programs, financial analysis, and auditing. 

Skills: 

• Requires strong communication and writing skills, strong customer services and analytical skills. 

• Organized

• Ability to perform mathematical calculations in computing rates, premiums, and adjustments.

• Audit Invoices and track payments

• Must be a problem-solver.

• Being able to work in a face-paced environment with multiple priorities.

• Ability to maintain confidentiality and exercise extreme discretion.

Key Accountabilities: 

Union Support 

• Liaise with the Unions TPA to ensure employees eligibility is current and accounted for 

• Fostering a collaborative relationship with the Trusts and TPA’s utilizing strong persuasion skills to achieve company goals.

• Works with mobilization/demobilization teams to create a smooth transition of benefits related action items. Capable of leveraging existing company-sponsored benefits during the bargaining process. Ensures reasonable implementation timelines are set forth and agreed upon.

• Identify and document end to end internal administration processes including defining role ownership and accountabilities.

• Ensures the company fully understands, executes, and complies with all benefits related components of the various Union CBAs – renewal dates, administrative responsibilities, retirement plan nuances etc.

• Acts as the benefits department recordkeeper for all Collective Bargaining Agreements

• Works in partnership with Union TPAs to ensure billing and eligibility processes are running smoothly and timely. 

• Maintains deduction accuracy and timeliness in UKG.

• Fully functional in Excel, capable of performing complex audits and billing reconciliation.

• Works in tandem with local HR staff to fully support employee population. Ensures appropriate communications surrounding the union’s benefit offerings are being provided to employees.

Benefits Department Invoices

• Audit benefit carrier invoices to ensure eligible and noneligible are being charged accurately.

• Pull down monthly invoices from carrier’s websites and prepare for processing, ensuring accurate billable rates and any retro adjustments are correct.

• Prepare GL rollups for Finance, defined by employee, are provided with the backup sent to accounts payable.

• Maintain the monthly Benefit Budget Tracker by ensuring all invoices sent to AP are accurately and timely recorded. 

• Provide the local Finance teams with requested back up for the specific locations. 

• Review invoices at the start of each year to ensure the rates being billed are accurately reflecting the agreed upon amounts.

• Run and distribute monthly Headcount and Budget reports to all locations GM/HRMs

Annual Open Enrollment 

• Pulls benefit enrollment data for the broker to assist with the renewal process.

• Assists with the review of the benefit offering and new year’s rates.

• Assists with testing of the new plan years’ configuration.

• Audits new plan years rates once loaded to bswift.

• Assists with the review of all communications for the new plan year(Benefit Guides, Emails, Texts and posters)

• Works with Carriers to ensure all new plan year vendor collateral materials are shipped to locations based on need.

• Ensures Bswifts library is updated with all new plan year collateral and outdated materials are removed.

• Assists Local HR and Employees with questions on Open Enrollment

• Provides Local HR stat reports of those who have and have not yet enrolled as well as those who have added new Dependents but haven’t provided documentation.

• Audit the new year’s benefit elections and payroll deductions prior to the first live paycheck for the year.

Other Duties/Projects as Assigned

• Create process documentation and work instructions for all benefit tasks performed.

• Second tier in escalation process for benefit plan interpretation, guidance and counsel to employees and local HR

• Develop, conduct, and participates in a variety of presentations to inform and educate HR and Management on benefit administrative practices, legislative requirements, and programs.

• Assists with the design and communication of Benefit and Wellness materials, videos, and tip sheets. Coordinates the distribution of all vendors specific materials with the locations.

• Assists with the systems testing and onboarding of new mobilizations, produces needed reports to the new location and monitors enrollment activity.

• Other duties/projects as assigned.

Additional Statements:

• Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.

• Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world. 

• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate

• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

• Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible