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Form of workJob Description
The Kona Kai Resort & Spa is HIRING!
Come out and be part of the serenity of peaceful waterfront views at our friendly full-service San Diego harbor view hotel, surrounded by eleven acres of lush tropical gardens and calm water scenery!
We are currently looking for someone who wants to be part of the Kona Kai culture and serve with a purpose. We are seeking a Bellman Attendant extraordinaire to assist us in creating a world class environment that will enable our guests to connect with our fine establishment.
The Bellman Attendant is a key dynamic position in the resort's Rooms Division. They will be responsible for assisting with the daily operations of the Front Office Team primarily with day-to-day front-of-the-house service experience.
ESSENTIAL DUTIES/RESPONSIBILITIES:
• Meet & Sparkle our valuable Kona Kai guests from all over the world.
• Assist our Kona Kai guests with porterage/luggage.
• Must be able to elevate the guest service experience(s) with their Sparkling Positive Attitude.
• Assist guest with directions and perform first and last impressions.
• Resolves guest complaints in a professional and courteous manner.
• Communicates all guest issues and feedback to the leadership team to ensure appropriate actions are taken.
• Assist guest(s) in the lobbies and nearby working stations.
• Must enjoy working with other to achieve common goal for the Kona Kai.
• Schedule flexibility – must be able to work weekends and holidays.
• Assists with other front desk duties as needed; telephone(s), frequently asked questions by our guests.
• Knows and follows company, environmental, health, and Safety Programs.
• Works extra shifts and hours as required. Prior approval from direct supervisor.
• Assists in other departments as needed.
• Attention to details.
• Other duties as assigned.
• Lastly, “Have Fun!”
Kona Kai is an equal opportunity employer which does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, sexual orientation, gender, veteran's status, genetics, or any other characteristic protected by local, state, or federal laws, rules or regulations.
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
