Behavioral Health Care Manager - Memory Care, Dementia, Alzheimer's

Bluestone Physician Services’ unique, robust model of care goes beyond primary care services. Our model is tailored to patients living with multiple chronic conditions and disabilities. Bluestone recognizes that patients need a customized approach to care that is preventative, proactive and includes all members of the care team. Bluestone has locations in Minnesota, Wisconsin, Florida and uses a mobile clinic approach to provide care to patients within Assisted Living, Memory Care, and Group Home Facilities.

At Bluestone, our employees are our most valuable asset. We know our success is only possible through the hard work and dedication of each of our employees. 

Bluestone has been named to the Star Tribune's Top Workplace list for the 11th year in a row and has also achieved Top Workplace USA, as well as a Tampa Bay Times Top Workplace since 2022! 

Position Overview:

The Behavioral Health Care Manager is a core member of the collaborative care team, which includes a Bluestone's Primary Care Providers, Nurses, Care Managers and other medical professionals. The Behavioral Health Care Manager is a patient-focused role, primarily working with a complex geriatric population and their families within their home environment (Assisted Living, Memory Care, and/or Independent Living). Additionally, this role is an expert in the field of dementia care, Alzheimer's, memory loss, and/or mental health targeting interventions that improve the patient's overall quality of life. This position allows for great work-life balance, entailing a mix of remote work, as well as direct patient care throughout the Franklin, Muskego, and Hales Corners, Wisconsin areas.    

Qualifications:

Education/Certification/Experience

• Formal education or specialized training in Behavioral Health, including social work, nursing, psychology, gerontology, music therapy or related fields
• One or more years of experience in Memory Care and/or dementia-related care
• Valid driver’s license required

Responsibilities:

• Provide ongoing necessary education and support to patient's care team on Alzheimer's disease and related memory loss/dementia and their impact on cognitive function
• Provide ongoing necessary education and support to patient’s care team on Mental Illness diagnoses and their impact on cognitive function
• Establish care plans that outline interventions to reduce behavioral episodes and improve function and safety
• Provide behavioral interventions using evidence-based techniques such as motivational interviewing, problem-solving, modeling, active listening, other techniques as appropriate
• Identify and provide de-escalation strategies and crisis resources for caregivers, patients, and families 
• Provide effective non-pharmacological behavior prevention and reduction solutions
• Identify strategies to anticipate and calmly de-escalate distress behaviors
• Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications
• Complete validated rating scales monthly to monitor and assess response to care plan interventions
• Participate in weekly caseload consultations with psychiatric consultants
• Facilitate referrals for the clinically indicated services outside of the organization (e.g. mental health specialty care, social services, support groups, etc.)
• Act as a Bluestone ambassador for community staff through education and relationship building

Qualifications Continued:

Knowledge/Skills/Abilities

• Knowledge of Behavioral Health, dementia, and care planning
• Knowledge of assessments, screenings, and care planning for mental health disorders
• Ability to engage patients in a therapeutic relationship when appropriate
• Ability to work independently with excellent time-management and organizational skills
• Ability to maintain professional relationships with patients and other members of the care team
• Ability to communicate effectively and professionally, both verbally and in writing, with diverse populations
• Intermediate-level computer proficiency with email, fax, word processing, spreadsheets, and databases
• Excellent customer service skills
• Demonstrated ability to read, write, speak, and understand the English language

Bluestone Benefits:

• Health Insurance
• Dental Insurance
• Vision Materials Insurance
• Company paid Life Insurance
• Company paid Short and Long-term Disability
• Health Savings Account (with employer contribution)
• Flexible Spending Account (FSA) 
• Retirement plan with 4% matching contributions
• Eight paid holidays for office closures plus two floating holidays
• Three weeks (15 Days) Paid Time Off (PTO)
• Mileage reimbursement program for field employees 
• Company sponsored cell phone, laptop and scrubs
• Regular business hours

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