Behavioral Health Care Manager (Bhcm) - Remote

Behavioral Health Care Manager (BHCM) - Remote

A TEAM OF DIFFERENCE MAKERS:
At Author Health, we are dedicated to a field-based, home-based care model, ensuring we meet our members right where they are, in their homes, and their communities. We are seeking professionals who are willing to go the extra mile to connect with our members in a high-tech environment where we are there at all times assisting the members. We value non-judgmental, respectful, and empathetic interactions, aiming to meet the unique needs of each member. Immerse yourself in the realm of specialized care at Author Health. Our primary mission is to deliver outstanding care for seniors battling with serious mental illnesses (SMIs) and substance use disorders (SUDs). We are committed to making a significant impact in the lives of our most vulnerable population. With our advanced technology, our members can enjoy a stress-free experience as we provide all the necessary services. Join us in our mission to revolutionize healthcare.
We seek a Behavioral Health Care Manager (BHCM) who is passionate about forming relationships with patients and their caregivers to improve their health and general well-being through education, care coordination, connection to community-based resources, and technology facilitation. Central to this role is to increase patients' stability and well-being in the community by fostering adherence to outpatient care and addressing social needs and drivers of utilization, thereby eliminating avoidable use of the emergency department and hospital setting.
We aim to generate a coordinated and high-functioning Health Care ecosystem to support seniors with serious mental illness and substance use disorders.
WHAT IS YOUR SUPERPOWER?

• Develop comprehensive care plans for patients, reviewing and updating according to the review cycle and when indicated
• Collaborate across the continuum of care with external partners supporting Behavioral Health, medical and social needs to formulate care plan and partner together for best patient care and outcomes
• Monitor patient care plan goal progression including appointment adherence and avoidable ED/inpatient utilization, intervening as needed to eliminate barriers and close gaps in care to support appointment adherence and decrease avoidable ED/hospital visits
• Explore benefit eligibility and coordinate benefits; ensuring patient is maximizing eligibility and benefits available
• Supervise a Population Health Coordinator (PHC), ensuring timely follow up on care management tasks (i.e., referrals and application submission), providing guidance, and assisting navigating the healthcare system.
• Provide crisis intervention support and direction to Community Health Workers when engaging patients in the community; guide Community Health Workers to help ensure patient safety and well-being
• Present patients during daily interdisciplinary team huddles to discuss multiple, complex needs, formulate engagement strategies and identify interventions with owners and due dates
• Facilitate connections between patients, caregivers, and public agencies, addressing social determinants of health with the support of a PHC
• Document care coordination efforts in the electronic health record and relevant systems
• Collaborate with psychiatrists, nurse practitioners, social workers, and other team members to deliver comprehensive care
• Advocate for patients and their caregivers, offering support throughout their healthcare journey.

WHAT WE ARE SEEKING:

• MSW or equivalent; licensed in Florida or eligible for licensure.
• At least 2 years of experience in care coordination, case management or discharge planning
• Proven ability to work collaboratively in a team setting.
• Strong relationship-building skills with patients and care team members.
• Competence in engaging patients and caregivers through various communication methods, including telephonically and telehealth platforms.
• Knowledgeable in the differential diagnosis of common mental health and substance use disorders as well as addressing social determinants of health.

Preferred Qualifications:

• Bilingual in Spanish-English or Haitian Creole-English.
• Prior supervisory experience with non-clinical personnel.
• Experience with geriatric populations and/or severe mental illness.
• Hospital social work, case management or discharge planning experience are highly preferred.
• Knowledge of state, and community based organizations and resources in the local market and state of Florida.

This role is fully remote. Physical requirements include the ability to use a computer. Minimal travel, up to 10% anticipated.
WHAT WE OFFER:

• Retirement savings plan (401k) Plan up to 3.5% company match
• Low cost benefits package for employee and dependents ( medical/ dental/ vision/ STD/ Life Insurance)
• Paid vacation
• Paid sick leave
• 9 paid holidays throughout the year with (2) additional flex holidays .. 11 in total!
• Performance-based bonuses
• and more!

NEXT STEPS:

• Submit an application
• Upload an updated resume
• Share LinkedIn profile and/or cover letter

This Behavioral Health new company is committed to a diverse and inclusive workplace. It is the company's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance Newco will consider for employment qualified applicants with arrest and conviction records.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Remote