Behavioral Health Care Advocate

Large managed care company looking to fill a contract remote Behavioral Health Care Advocate role.

***Direct practice experience in the Maryland Public Behavioral Health System***

***Knowledge of public resources throughout Maryland***

Primary Responsibilities:

-Guide telephonic reviews, obtain relevant clinical information from Behavioral Health providers, review treatment plans, determine appropriate levels of care, and administer public Behavioral Health benefits

-Review written requests for authorizations submitted through a provider portal

-Oversee initial and continued stay requests for authorization to inpatient and outpatient psychiatric, chemical dependency, and dual diagnosis treatment services

-Coordinate transitions between various levels of care

-Telephonic assessment and triage of participants in Behavioral Health crisis
Required Qualifications
-Master's degree in Psychology, Social Work, Counseling or Marriage and Family Counseling; or Licensed Ph.D.; or Registered Nurse with Behavioral Health experience

-Current, unrestricted license to practice Behavioral Health treatment in the state of Maryland

-2+ years of experience in Behavioral Health

-Proficiency with Microsoft Office Suite programs (e.g., Word, Outlook, Excel)
Preferred Qualifications:
-Direct practice experience in the Maryland Public Behavioral Health System

-Knowledge of public resources throughout Maryland

-Experience with Medicaid populations

-Experience in treating people with Substance Use Disorders and/or those who are dually diagnosed with mental health and substance use disorders

-Managed Care experience and/or experience working in an environment that required coordinating benefits and utilizing multiple groups and resources for patients

-Ability to think and act quickly in fast-paced settings

-Ability to monitor and achieve measurable results for a diverse participant population

-Bilingual Spanish
Position is remote