Address
Form of workBehavioral Crisis Responder
at Canopy Roots
As a Behavioral Crisis Responder (BCR) you provide timely and compassionate mental health support to individuals experiencing crises. This role is in partnership with the City of Minneapolis to provide culturally responsive crisis response services to members of the community. This role involves rapid response, crisis assessment, and collaboration with emergency
at Canopy Roots
As a Behavioral Crisis Responder (BCR) you provide timely and compassionate mental health support to individuals experiencing crises. This role is in partnership with the City of Minneapolis to provide culturally responsive crisis response services to members of the community. This role involves rapid response, crisis assessment, and collaboration with emergency
services to ensure the safety and well-being of individuals in distress. The BCR program operates 24/7. You will report to the Behavioral Crisis Response Program Supervisor
This role is primarily community-based and works in all weather conditions. You will also be required to attend weekly staff meetings taking place either online or in the office.
PLEASE NOTE: Canopy Roots currently utilizes a rolling application review process meaning we accept and evaluate applications on an ongoing basis throughout the year. Candidates will be contacted when the next round of interviews begins.
Job Details
Location: Minneapolis, MN; primarily community-based with required attendance at weekly staff meetings taking place either online or in the office
Hiring Pay Range: $28.61 - $36.41 per hour. Starting pay will depend on your skills and demonstrated readiness for the role. Shift differentials are offered worked hours between 6 pm - 6 am; incentivized shifts for pick up are available from time to time.
Job Type: Full Time, Non-Exempt
Essential Job Functions
Emergency Response & Situational Assessment
This role is primarily community-based and works in all weather conditions. You will also be required to attend weekly staff meetings taking place either online or in the office.
PLEASE NOTE: Canopy Roots currently utilizes a rolling application review process meaning we accept and evaluate applications on an ongoing basis throughout the year. Candidates will be contacted when the next round of interviews begins.
Job Details
Location: Minneapolis, MN; primarily community-based with required attendance at weekly staff meetings taking place either online or in the office
Hiring Pay Range: $28.61 - $36.41 per hour. Starting pay will depend on your skills and demonstrated readiness for the role. Shift differentials are offered worked hours between 6 pm - 6 am; incentivized shifts for pick up are available from time to time.
Job Type: Full Time, Non-Exempt
Essential Job Functions
Emergency Response & Situational Assessment
- Respond to 911 dispatched calls to assist in crises, often first emergency services on scene.
- Assess service recipient needs to determine appropriate interventions:
- Trauma-informed emotional support
- Crisis de-escalation, both emotionally focused intervention and addressing practical needs
- Psychoeducation, for recipient & their support systems
- Risk assessments and safety planning
- Service connection, including voluntary transport as appropriate for warm hand-offs
- Community resource connections
- Skills training to cope with current stressors or mental health symptoms
- Additional brief interventions as needed
- Consult with the program supervisor regarding transportation holds for community members who may be a danger to themselves or others and provide transportation to individuals in crisis as needed (transportation for individuals on transportation holds is completed by EMS).
- Enter residences and buildings during crises to provide assistance and support
- Utilize sprinter vans labeled with Canopy Roots and City of Minneapolis logos to respond to calls. Vehicles do not use bright lights or sirens. Responders are identified by a navy uniform labeled "Behavioral Crisis Response.”
Collaboration & Coordination
- Work with a partner to provide culturally responsive crisis response services to members of the community
- Work with first response agencies (police, fire, emergency medical services, 911/dispatch) to provide further assistance if needed
- Participate in weekly collective meetings to discuss calls and gain expertise/feedback from colleagues
Resource Connection
- Connect individuals experiencing crisis to mental health resources, natural supports, or community members
- Make appropriate referrals to mental health services, community resources, and other support service providers
- Provide available supplies to individuals in need such as bus tokens, gloves, hand warmers, hats, etc.
Documentation
- Collect and document call information to measure program effectiveness, in accordance with privacy laws
The above statements are not intended to encompass all functions and qualifications of the position. Rather, they are intended to provide a general framework of the requirements of the position. Employees may be required to perform other functions not specifically addressed in this job description.
Minimum job qualifications:
While we have identified specific requirements for this role, we acknowledge that not all candidates may possess every requirement listed. We encourage all applicants who believe they possess the necessary skills and experience to perform the role satisfactorily to apply, regardless of whether they meet each requirement to the fullest extent.
Minimum job qualifications:
While we have identified specific requirements for this role, we acknowledge that not all candidates may possess every requirement listed. We encourage all applicants who believe they possess the necessary skills and experience to perform the role satisfactorily to apply, regardless of whether they meet each requirement to the fullest extent.
- Responders must meet Minnesota state requirements for mental health professionals (https://www.revisor.mn.gov/statutes/cite/245I.04#stat.245I.04.2) or practitioners (https://www.revisor.mn.gov/statutes/cite/245I.04#stat.245I.04.4):
- Must have and maintain a valid Minnesota driver’s license
- At least one year experience providing community-based mental health services
- Experience working with a diverse clientele
- Experience and aptitude to be an effective Crisis Responder with individuals and groups in significant distress
Physical Requirements
- Lift and carry objects weighing up to 50 pounds
- Stand for at least 30 minutes at a time
- Walk for at least 15 minutes at a time
- Run for at least 10 seconds
- Climb stairs independently
- Reach forward and overhead
- Squat or kneel
- Twist and bend from the trunk
- Use a keyboard
- Engage in repetitive motion
- Be able to hear and process verbal communication in person and via radio
Canopy Mental Health & Consulting is an equal-opportunity employer. Canopy Mental Health & Consulting does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.
About Canopy Roots
Canopy Roots is an innovative mental health organization offering culturally affirming, unarmed first responder services to people in crisis via 911 in the city of Minneapolis. Canopy is committed to centering BIPOC and other historically marginalized and underrepresented communities. Canopy provides high-quality services with purpose and integrity by collaborating with and supporting individuals, groups, families, and communities in meeting their mental health goals. Canopy aspires to provide a supportive and educational work atmosphere where collaboration and egalitarian decision-making foster respect and trust among diverse providers.
We care deeply about our employees and know holistic support is essential for our staff to carry out their work. Our generous employment package includes:
- Canopy-sponsored health, dental, and vision insurance options through Blue Cross Blue Shield MN and Flexible Spending Account (FSA)
- Employer-paid short-term disability insurance, AD&D, and life insurance
- Employer-paid Employee Assistance Program with free access to Talk Space
- 56 hours of Wellness leave annually (prorated amount available on your first day of employment)
- 128 hours of Paid Time Off accrued annually
- 10 Paid Holidays (time and a half for holidays worked)
- 401k retirement plan with employer match
- Continuing education units (CEU) for mental health professionals
- Supervision towards licensure
Workplace Culture
Canopy Roots is a values-based, inclusive workplace that strives to create a space where our 45+ employees' unique talents, learning styles, and lived experiences are valued. Creating an engaging work environment is an essential part of our culture. We uphold this commitment through staff surveys, professional development, and reflection and processing space in
weekly “collective” meetings.
Our Hiring Process
Our human resources team is committed to a person-first-centered approach to our hiring process. Candidates can view currently open positions and apply online via canopyrootsmn.com/about/careers. For all positions, our hiring process includes a virtual screening interview, an in-person panel interview, and reference checks and background checks for final candidates. Offers are contingent on a BCA and FBI background check that includes fingerprinting.
Canopy Roots is a values-based, inclusive workplace that strives to create a space where our 45+ employees' unique talents, learning styles, and lived experiences are valued. Creating an engaging work environment is an essential part of our culture. We uphold this commitment through staff surveys, professional development, and reflection and processing space in
weekly “collective” meetings.
Our Hiring Process
Our human resources team is committed to a person-first-centered approach to our hiring process. Candidates can view currently open positions and apply online via canopyrootsmn.com/about/careers. For all positions, our hiring process includes a virtual screening interview, an in-person panel interview, and reference checks and background checks for final candidates. Offers are contingent on a BCA and FBI background check that includes fingerprinting.
Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources team at careers@canopyroots.com. At this time, we are unable to provide company-sponsored visas and are only considering candidates who are eligible to work in the United States.
P.S. Please take the necessary steps to allow emails from the Canopy (@canopyrootsmn.com) and Paycor (@paycor.com) domains so that you receive all emails related to your application process. Also, please make sure to check your spam folder as emails from Canopy and/or Paycor can be marked as spam.
