Job Description
Position: BDC Representative
Employment: Full-time, hourly + commission
Location: Mesa, AZ
Start Date: ASAP
About Us:
Courtesy Automotive Group is a family owned and operated business since 1955. At Courtesy, we are more than just a dealership – we are a trusted automotive partner dedicated to providing an exceptional experience to our customers. With a proud legacy spanning several decades, we are committed to delivering excellence in every aspect of the automotive journey. We believe in transparency, customer satisfaction, and fostering a positive environment for both our team members and clients.
Position Overview:
Courtesy Jeep, a Courtesy Automotive Group dealership, is seeking a BDC Representative to join our team. You will be responsible for generating business for the service and sales department, managing incoming service inquiries, scheduling appointments, and maintaining positive customer relationships. The ideal candidate will have excellent communication skills, a passion for customer service, and a strong understanding of automotive service processes.
Qualifications:
- Previous experience in a customer service or coordination role, preferably in the automotive industry.
- Strong work ethic and positive attitude.
- Quick learner with the ability to adapt to changing situations.
- Ability to send emails, texts to leads, and provide top-notch customer service.
- Ability to listen and communicate effectively with customers.
- Possess knowledge of Microsoft Office.
- Proficient with notes and record-keeping.
- Valid driver's license and clean driving record.
- Willing to submit to pre-employment drug screen and background check.
What We Have To Offer:
- Competitive compensation and uncapped commission.
- PTO and sick time.
- Employee discounts.
- Comprehensive benefits such as health, dental, and vision insurance.
- Company sponsored life insurance.
- 401(k) retirement savings plan.
- Opportunities for career growth and advancement.
- Values-driven culture built on professionalism, integrity, and a fun family atmosphere.
Apply With Us:
If you are ready for a rewarding career and opportunities for career growth and advancement, then consider joining the Courtesy Automotive Group family. Be a part of a winning team and outstanding culture, apply with us today.
Courtesy Automotive Group is an equal opportunity employer and maintains a drug and alcohol-free workplace. We committed to fostering an inclusive workplace where all individuals are valued, respected, and provided with equal opportunities for growth, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.