Bartender/Cocktail Server

• Under general supervision, opens and closes the hotel bar for guests following Company policies and procedures.
• Maintains the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests.
• Presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and co-workers.
• Has general knowledge of the hotel, area, and events to answer questions.

• Requires ability to take written and verbal direction in English and speak English clearly.
• Requires ability to mix a wide variety of drinks.
• Requires ability to operate machines and equipment used, including but not limited to, include cash register, dishwashers, speed batch ovens and microwave, etc.
• Requires excellent customer service skills; ability to communicate effectively with customers and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism.
• Requires ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible.
• Requires ability to effectively and efficiently move around bar area.
• Requires ability to distinguish between different denominations of currency and make change.
• Requires ability to work with and prepare food; work independently or in teams; work in a fast paced environment; be flexible working varying shifts and time schedules as needed; work weekends and holidays.
• Requires ability to obtain and maintain all appropriate certifications per Company requirements.

• Under general supervision, opens and closes the hotel bar for guests following Company policies and procedures.
• Maintains the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests.
• Presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and co-workers.
• Has general knowledge of the hotel, area, and events to answer questions.

• Requires ability to take written and verbal direction in English and speak English clearly.
• Requires ability to mix a wide variety of drinks.
• Requires ability to operate machines and equipment used, including but not limited to, include cash register, dishwashers, speed batch ovens and microwave, etc.
• Requires excellent customer service skills; ability to communicate effectively with customers and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism.
• Requires ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible.
• Requires ability to effectively and efficiently move around bar area.
• Requires ability to distinguish between different denominations of currency and make change.
• Requires ability to work with and prepare food; work independently or in teams; work in a fast paced environment; be flexible working varying shifts and time schedules as needed; work weekends and holidays.
• Requires ability to obtain and maintain all appropriate certifications per Company requirements.

• Has a +1 service attitude and provides courteous, friendly guest service by anticipating guest’s needs and responding promptly and efficiently to inquiries, requests and complaints.
• Opens and closes hotel bar, manages a clean and safe working environment and maintains accurate cash balance and handles money in a secure manner according to Drury procedures.
• During service hours, maintains serving areas by restocking as needed; cleans counters, floors and tables as needed; greets/interacts with guests by engaging in conversation.
• Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge. Cooks and assembles food orders.
• Refuses to serve liquor to anyone who is under age, or who appears inebriated. Follows all company policies regarding alcohol service.
• Conducts routine inventory of all food, service, and small wares items in order to maintain proper serving levels.
• After service has ended, washes all pans, prep items, and storage containers according to sanitation guidelines. Cleans tables, behind counter, kitchen area, disposes of glasses, napkins, etc. Mop floors and/or vacuum carpet. Saves, stores, and puts away all food according to HACCP food practices. Restocks all supplies as needed.
• Appreciates the diversity of our team and guests and contributes to maintaining a positive work environment at all times.
• Attend and participate in all required meetings and provide follow up as needed.
• Other duties as assigned.

• Requires a high school diploma or equivalent.
• Completion of two years of college preferred.

• One or more years’ experience bartending required.
• Two or more years’ experience bartending preferred.
• One or more years’ experience working with and preparing food preferred.

• Requires ability to walk and stand during entire shift.
• Requires ability to lift up to 30 pounds intermittently during the work day.
• Requires the ability to push a vacuum, reach, stretch, and bend in routine daily events.

• Reports to the Assistant General Manager.
• Maintains and promotes a positive and cooperative work relationship with all hotel departments.

As a family-owned and operated hotel system, we have maintained a consistent vision, mission and set of values over our 45-plus years in business. Our Vision Our guests experience the spirit of great hospitality. We are their first choice as their home away from home. Every member of the team feels passion for their work, takes pride in the company, and demonstrates a sense of ownership. We create opportunities and make a difference in people’s lives. Our dedicated team is committed to the pursuit of excellence in all that we do. Mission Our guests are our #1 priority, and we offer them more value for the dollar than our competitors. Our success depends on these factors: • Quality that consistently exceeds guest expectations • Service that makes our guests feel welcome and at home • Teamwork demonstrated by team members who enjoy their jobs and are committed to the long-term success of our family-owned business • Profitability, which is the result of our mission and allows us to grow