Address
Form of work
SalaryThe Barista is responsible for serving all products with friendly, individualized attention towards each customer. He/she is also responsible for educating customers about our premium coffees and teas. The barista fulfills any other duties and represents the coffee bar in a professional manner.
LOCATION
Charlotte, NC
ESSENTIAL FUNCTIONS
- Maintains the highest quality, consistent product standards.
- Follows all Company drink recipes and procedures.
- Develops an understanding of coffee and tea regions and the various differences in flavor and blends.
- Proficiently prepares blended and cold drinks provided by the store.
- Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.
- Verbally receives and calls back customer orders in a friendly manner.
- Reports all customer complaints to manager on duty.
- Responds proactively to prevent customer service situations.
- Maintains efficient, friendly service.
Qualifications
Desired Skills
- Entry level position.
- Maintains positive Company morale and professional attitude.
- Excellent verbal skills.
- Well-organized and detail-oriented.
- Regularly required to stand, walk, talk and hear.
Minimum Qualifications
- High School degree or GED
- Must be able to work from 5:30am to 11:30am
- 2+ years customer service experience
- Successfully pass a drug test
Preferred Qualifications
- Barista experience
