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Form of work
SalaryJoy Ambassador
At Kuppa Joy, our Mission is to Love God, Love People, Love Coffee. Our passion is to see all those who come in our doors taste and see the goodness of God. For over a decade, we have used coffee as an opportunity to connect with our community and to share the Love of Jesus. We have a plan to establish Thrones all over this world for the glory of God. It is because of the love and support of our customers and the backing of our God, that we are just getting started.
Kuppa Joy is looking for positive and energetic team members with excellent customer service skills and a strong desire to learn about coffee.
While faith is not a requirement, we desire that our culture is rooted in growth and a constant pursuit of excellence in all things. We offer competitive compensation with a positive work environment. As we expand, there will be opportunities for leadership development and career advancements.
Every Kuppa Joy team member MUST be committed to outstanding customer service and providing a welcoming atmosphere, while also delivering the highest quality coffee to our customers. Our locations are beautiful showcases of our world-class coffee, but it's our Joy Ambassadors that set Kuppa Joy apart.
Joy Ambassador Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
- Know the Mission of Kuppa Joy
- Welcome and Engage Customers
- Know Food and Drink recipes and standards for serving our products
- Cultivate and maintain an excellent experience for both employees and customers
- Serve and value our customers
- Know our Cash Handling and Register Operations
- Follow health, safety and sanitation guidelines
- Know your Employee Handbook
Requirements:
- To Love People
- Dedicated to excellence
- Positive and approachable
- Exceptional verbal communication skills
- Adaptable to a fast paced environment
- Passion for growth and development
- Coachable and receptive to correction
- Organized and detail oriented
- Logical and methodical approach to problem solving
- Available for 25 hours minimum, weekends and Holidays
- CA food handler certified (obtain when hired)
- Completion of Pre-Employment Exams sent via email
- Employee Personality Profile
- Basic Skills Test
- Video Interview
Pay & Benefits:
- $16.50 - $21.00/hr total compensation
- Closed on Sundays
- Complimentary Shift Drink
- 15% employee discount
- Medical Benefits (Full-Time only)
- 401k matching (up to 4%)
Kuppa Joy Coffee House is an equal opportunity employer. If employed this becomes part of your permanent record. Kuppa Joy Coffee House considers applicants for all positions without regard to race, religion, sex, national origin, age, disability, or any other basis prohibited by state or federal laws. Employment with Kuppa Joy Coffee House is at will. All application questions must be answered and signed to be considered for employment.
