We are seeking a skilled and passionate Barista to join our team at The Westin Palo Alto. As a Barista, you will be responsible for crafting and serving delicious beverages to our guests while providing exceptional customer service. This is a full-time, hourly position in our hotel's hospitality/restaurant department, located in Palo Alto, California. This is an individual contributor role that offers a competitive compensation of $20 per hour paid biweekly.
Compensation & Benefits:
- Hourly rate of $20 per hour
- Biweekly pay schedule
- Opportunities for promotions and career growth
- Comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and holiday pay
- Discounted hotel rates at all Marriott International properties
Responsibilities:
- Prepare and serve a variety of hot and cold beverages to hotel guests in a timely and efficient manner
- Knowledge of coffee and tea brewing techniques, as well as specialty drinks
- Take and fulfill customer orders with a friendly and welcoming attitude
- Maintain a clean and organized work area, including the coffee bar, equipment, and seating area
- Clearly communicate with other team members to ensure smooth operations and excellent customer service
- Ensure health and safety standards are followed at all times
- Maintain knowledge of current and upcoming promotions and menu offerings
- Upsell and recommend additional items to customers to enhance their experience
- Handle cash and credit card transactions accurately and efficiently
- Follow all company policies and procedures, including those related to food and beverage handling and safety
- Attend all required training and meetings
Requirements:
- High school diploma or equivalent
- 1+ year of experience as a Barista or in a similar role
- Knowledge of coffee and tea brewing techniques and specialty drinks
- Excellent customer service and communication skills
- Ability to stand for long periods of time and work in a fast-paced environment
- Willingness to work flexible schedules, including weekends and holidays
- Basic math and cash handling skills
- Ability to lift and carry up to 25 pounds
- Food Handler's card or willingness to obtain one
EEOC Statement:
The Westin Palo Alto is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, race, color, age, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship, marital status, or any other protected category recognized by state, federal or local laws. We are proud to be an inclusive company and welcome individuals with all backgrounds and experiences to join us in creating a warm and welcoming environment for our guests.