Barista
Job Description
“Purposefully serve Columbus, Indiana with the highest customer care, the best specialty coffee, and an amazing environment to gather community.”
Summary:
The barista is responsible for serving all products with friendly, individualized attention towards each customer. You are also responsible for educating customers about our premium coffees, teas, and food.
*Requirements, Qualifications & Physical Demands:
*• Entry level position. • Regularly required to lift and/or move items up to 30
- Runs errands, when needed, to pick up supplies pounds. and/or product. • Must be able to problem solve and troubleshoot in
- May work special events, as needed. various unknown situations with company value in
- Maintains positive company morale and professional mind attitude. • Regularly required to handle food and hot beverages.
- Must be able to work overtime, as needed. • Enhances coffee shop reputation by accepting own-
- Excellent verbal and written skills. ership for accomplishing new and different requests;
- Well-organized and detail-oriented. exploring opportunities to add value to job accom-
- Regularly required to stand, walk, talk and hear. plishments.
Position Requirements
You are an active, growing, and vibrant contributor to the Lucabe team. You carry out all job requirements with a passion to carry forth the Lucabe mission.
- Ensures that all customers are educated on our • Accurately rings sales orders into cash register and products and services. counts back change to customers in a courteous
- Maintains the highest quality, consistent product and friendly manner. standards. • Answers telephone in a courteous and friendly man-
- Follows all Company drink recipes and procedures. ner including, but not limited to, giving store greet-
- Develops an understanding of coffee and tea regions ing, directions to store location, and receiving and and the various differences in flavor and blends. filling customer orders.
- Begins to educate themselves on the various types • Answers customer questions regarding coffee of coffee, tea products, blends and roasts. blends, preparation, and product freshness.
- Proficiently prepares blended and cold drinks pro- • Weighs, grinds and packs coffee per customers’ vided by the store. orders
- Greets all customers with fast, friendly, personalized • Sells and serves baked goods and miscellaneous service and develops a rapport with customers by food items to customers. learning their names, favorite drinks and food items. • Maintains efficient, friendly service.
- Verbally receives and calls back customer orders in a • Restocks shelves when necessary. friendly manner. • Routinely cleans the bar area, floor, windows and
- Reports all customer complaints to manager on duty. grinders, and takes out trash, etc.
- Responds proactively to prevent customer service • Assists in the distribution of weekly shipments.
situations.
*Full job expectations, requirements, and more please reference the hand book.
Work Remotely
- No
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Restaurant type:
- Coffee shop
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Application Question(s):
- Why do you believe you are a good fit to join the Lucabe team?
- Do you find yourself someone who commits to something and finishes it, or that you quickly move onto the next thing? And why?
- Finding employees and employers that fit your needs is a bit of a challenge right now. We work very hard to maintain an amazing environment for our staff and community. Tell me more why we seem like a good fit for you?
- What is your weekly availability and how many hours do you desire to work?
Shift availability:
- Day Shift (Required)
Work Location: Multiple locations