Banquet Set-Up House Person

The Allison Inn & Spa is Oregon Wine Country's first full service luxury resort in the heart of the Willamette Valley.

We are seeking two (2) full time or part time Banquet Set Up House Person's at a rate of pay of $17.00 -$18.00 per hour depending upon experience plus gratuities. Meetings & Events at The Allison Inn & Spa has elegant, dedicated function space in the west wing. Reflecting the bounty of the Willamette Valley, our seasoned culinary team at JORY delivers an array of elegant foods featuring seasonal catering menus.

At The Allison Inn & Spa our working philosophy is a commitment to strive for excellence in all we do. We are a passionate and empowered team, inspired by the bounty and warmth of our surroundings and community, genuinely dedicated to providing world-class service and meaningful memories for our guests. Join us as we strive for excellence.

The Allison Inn & Spa Standards of Excellence

• At all times, cultivate a welcoming environment for our guests: great guests with a smile, learn and use guest names, welcome returning guests
• Thank guests and invite them to return
• Consistently demonstrate teamwork – sharing workload responsibilities with a positive attitude
• Maintain confidentiality: refrain from gossip, rumors or inappropriate workplace language
• Interact professionally at all times with guests, suppliers and other employees
• Support management business decisions
• Learn and comply with The Allison Inn & Spa policies and procedures
• Follows all safety policies and procedures

Job Skills/Requirements/Qualifications

• Some hospitality industry experience desired but not required, preferably in Banquets
• Positive attitude and pleasant people oriented personality
• Current OLCC server’s permit or ability to acquire one within 30 days of hire
• State of Oregon Food Handler’s Certificate within 30 days of hire
• Must be able to read, speak, and write English
• Adhere to The Allison Inn & Spa Food and Beverage grooming and appearance standards, or ability to adjust appearance accordingly

• Minimum availability 1 day a week, including weekends and holidays
• Ability to work a flexible schedule to include weekends, evenings and holidays.
• Ability to effectively communicate with all team members.
• An enthusiastic, positive demeanor and desire to provide exceptional guest service.
• Successfully pass pre-employment background investigation
• Successfully pass pre-employment drug screen

Duties and Responsibilities

• Possess a commitment to excellence in guest service and satisfaction
• Perform all guest contact activities such as setting up and servicing meeting rooms, answering questions, etc., in a cordial, efficient, professional and pleasant manner
• Ability to set-up, clean, and maintain banquet meeting rooms in an speedy, efficient, and accurate manner
• Ability to read a Banquet Event Order (BEO) and set the a function space according to the specifications listed thereon
• Perform routine maintenance and deep cleaning of all banquet spaces
• Ability to set room according to diagram, if provided, by Catering and/or Manager
• Breakdown rooms after functions and reset for early morning events
• Must be able to set neat and symmetrical sets, particularly theatre and classroom
• Immediate communication of special requests, guest problems or concerns to Banquet Captain, Banquet Manager or Director of Food & Beverage
• Embrace a team-oriented attitude when working with colleagues, supervisors and other departments
• Maintaining, cleaning, and organizing all departmental equipment and machinery
• Ensure that all storerooms and pantries are keep clean, organized, and secured
• Follow all opening and closing procedures as detailed by the Captain or Manager
• Follow all rules and regulations of The Allison Inn & Spa Food and Beverage Department
• Enforce all sanitation and food safety regulations
• Maintain a positive attitude and pleasant disposition during stressful situations
• Perform any reasonable request assigned by Banquet Captain, Banquet Manager or other member of The Allison Inn & Spa management staff

Working conditions /Physical Requirements

• Standing, walking and bending, reaching and kneeling for extended periods of time
• Work irregular hours dictated by banquet business
• Will be required to work evenings, weekends, and holidays
• Ability to work indoors or outdoors events
• Ability to lift 50 pounds
• Ability to lift 100+ pounds with assistance
• Use of hands and arms to feel, handle, reach, and touch
• May be subject to high noise levels
• Work in a smoke-free and drug-free environment