Banquet House Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

We’re Hiring!

Come join our Four Seasons Family! We are looking for a Full Time Banquet House Attendant! If you have previous experience in this role, this might be the job for you! You will receive minimum wage plus banquet service charges.

About Four Seasons Resort and Residences Napa Valley

We are looking to build our team! Situated at the northern end of Napa Valley off the famed Silverado Trail, Four Seasons Resort and Residences Napa Valley will offer experiences that will capture the imagination of even the most seasoned wine country visitors.

The Position/Role

The Banquet House Attendant is responsible for setting up and breaking down banquet events. Banquet House Attendants will receive information from our Management team to ensure events are properly set up. The Banquet House Attendant will also assist with the clearing of china, glass, silver, linen, tables, chairs, and props for banquet or other functions as requested and as well to attend to guest needs and requests in the Resort’s Food & Beverage areas.

Responsibilities

• Set-up, breakdown, and clean tables, chairs, buffets, skirting, and props as specified by the banquet event order or request from management.

• Transport the necessary operational items throughout the Resort to ensure successful execution of tasks and events.

• Stock linen, china, silver and glassware and supplies for service ensuring that in good condition.

• Maintain cleanliness and excellent condition of all banquet function space according to maintenance programs and plans.

• Retrieve meeting materials, props, crates, and boxes from the hotel’s receiving area and store them safely and securely.

• Greet guests in a professional manner and anticipate and service the guest’s needs before requests are necessary.

• Serve Food or Beverage to guests.

• Stock necessary F&B goods in the back of house.

• Assist with set-up and breakdown of banquet events.

• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed, as well in other areas of the resort.

• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

• Work harmoniously and professionally with co-workers and supervisors.

Who You Are

• High School Diploma or equivalent.

• Preferred experience in a luxury hotel in food and beverage service or related work, 1+ years.

• Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts.

• Strong communication and interpersonal skills.

• Ability to follow detailed instructions regarding room set-up.

• Ability to execute tasks independently and in a team.

• Ability to multi-task in a high volume and demanding environment.

• Strong problem solving skills, ability to handle difficult situations.

• Must be able to lift heavy items. Resort to provide proper tools for heavy lifting.

• Valid driver’s license and clean driving record.

This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

About the company:

Four Seasons prides itself on the commitment to the Golden Rule philosophy and strives to provide the best possible experience for both our guests and employees. Our employee-centric approach will have you feeling like family in no time!

Benefits & Compensation Information Four Seasons Resort and Residences Napa Valley employees can enjoy:

• Hourly: $18.70

• Competitive Salary & Benefits

• Cigna medical and dental benefit options

• 8 weeks of New Parental Leave Pay

• Excellent Training and Development opportunities

• Complimentary accommodation at other Four Seasons Hotels and Resorts

• Complimentary Employee Meals

• 401k Retirement Plans

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com .

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.