AddressWhy us?
Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at The Art Institute. Yet with our hotel’s spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.
The Banquets department at The Ritz-Carlton, Chicago is led by a passionate team of experts who design events around the desires of each client. Together, they create unique, memorable and personal experiences for our guests.
Job Overview
Responsible for set-up, mixing of drinks, service and clean-up of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization.
Responsibilities
Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.
Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.
Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.
Complete liquor requisitions and supply lists.
Know and comply with state liquor laws.
Ensure established pars are maintained.
Perform all sidework duties according to sidework schedules.
Qualifications
Education/Formal Training
Bartending training and certification, TIPS Certified
Experience
At least one year of bartending experience
Knowledge/Skills
Must be 21 years of age to serve alcoholic beverages
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc. 20 -40 lbs. Bending/kneeling -ability to bend to lower level cabinets and lift trays.
Continuous standing required to service guest functions; 100% of the time scheduled.
Climbing approximately 12 steps 20% of 8 hours.
No driving required.
Must be able to ruse records and all special requests. Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Ability to accurately count cash. Ability to operate cash register.
Benefits
The Perks
Marriott Discount
Sage Hotel Discounts Across the US
Medical, Vision, & Dental Insurance
Referral Bonus Eligible
Access to the Sage Savings Spot (Beneplace)
ID:2024-23417
Position Type:Regular Part-Time
Property:The Ritz Carlton Chicago
Outlet:Hotel
Category:Banquets
Address:160 E Pearson St
City:Chicago
State:Illinois
EOE Protected Veterans/Disability
