Bankruptcy Cash Analyst

The Bankruptcy Cash Analyst is responsible for an assigned caseload of mortgage loans under the management of Default Servicing due to Bankruptcy Case Filing. Responsibility includes but is not limited to ensuring proper adherence to investors and insurers’ timeframes and policies & procedures to minimize risk, limit loan related expenses, and to preserve and protect collateral. Apply daily payments that are received directly from the debtor, the debtor’s attorney or the bankruptcy trustee’s office on all loans in the bankruptcy process while adhering to federal, state and investor guidelines. All employees of Servbank. are expected to provide quality customer service and maintain high ethical standards when serving our clients.

About Servbank

Allied First Bank, sb dba Servbank, founded in 1994 in Illinois. As one of the nation’s Top 10 subservicing providers, we are putting the “service” back into subservicing by offering the winning combination of People + Technology. Our people are dedicated professionals with industry experience, who are committed to providing superior customer service and personalized support for our clients. Our innovative technology gives you fully transparent, 100% accessible, on-demand view of your portfolio. Servbank is a full-service subservicer, with a diverse portfolio and quality products and services, who is dedicated to our partners’ success. Grow happiness with us and drive your business forward.

Servbank is a different kind of company, and we do business a different way. Because home is where the heart is, every action we take is heartfelt.

We take pride in being an innovative, autonomous, customer-service focused, and tech-oriented company. By living our Core Values of People Matter, Inspiring Leadership, Strength of Character and Rock Solid Service, we have created a culture of excellence that strives to provide the one thing that all of our customers seek: The Perfect Customer experience!

Duties and Responsibilities

• Complete daily reports for payments received via the telephone through customer service and wires on the daily suspense report.
• Complete weekly reports for unapplied funds in suspense to ensure all funds has been applied to each respective loan for both pre- and post-petition payments.
• Reconcile payment applications by accessing trustee ledgers via the National Data
• Center’s website, the Chapter 13 Network, Access 13 and Trustee Selection.
• Assist other bankruptcy associates with creating payment ledgers to be used for the purpose of filing declarations or affidavits in pending bankruptcy actions.
• Implement and maintain payment spreadsheets upon notice of bankruptcy filing for use in the application of payment processing for loans under Chapters 11, 12 and 13.
• Set up consent orders, stipulation agreements and agreed orders in system of record and monitor payment application for default. Monitor bankruptcy files to determine when motions for relief have been granted by the courts and return funds to bankruptcy trustees as appropriate.
• Balance existing spreadsheets.
• Research and analyze issues regarding payment application to coincide with federal and investor guidelines.

Experience/ Skills

• Working knowledge of the bankruptcy processes and workflows
• Understanding of the mortgage servicing process and industry.
• Knowledge of CHFA/FHA, GNMA, FNMA, FHLMC, MI and various other investor/insurer bankruptcy requirements.
• Excellent oral and written communication skills
• Microsoft Office proficiency (Word processing and spreadsheets, data entry, PC input, etc.)
• Ability to work independently
• Goal-oriented

Education

• High School diploma and/or some college
• Combination of education and experience in Collection call center/customer service/mortgage servicing environment
• Paralegal experience is a plus

EEO Statement:

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.