We are seeking a detail-oriented and customer-focused Bank Teller to join our team. As a Bank Teller, you will be responsible for providing excellent customer service and assisting with various banking operations. The ideal candidate will have exceptional attention to detail, and a passion for delivering exceptional service to our customers.
Bank Teller Job Requirements and Responsibilities:
- Serves customers by completing account transactions.
- Provides account services to customers by receiving deposits and loan payments, cashing checks, account withdrawals, closing accounts, issuing cashier’s checks, and recording night and mail deposits.
- Answers questions in person or on telephone and refers customers to other bank services as necessary.
- Records transactions by logging cashier’s checks and other special services and preparing currency transaction reports.
- Cross-sells bank products by answering inquiries, informing customers of new services and product promotions and ascertaining customers’ needs.
- Reconciles cash drawer by proving cash transactions, counting, and packaging currency and coins.
- Maintains supply of cash and currency and turns in excess cash and mutilated currency to vault.
- Complies with bank operations and security policies and procedures by participating in all dual-control functions and assisting in branch certification.
- Complies with bank BSA and AML policies.
- Processing wire transfers including system input and balancing.
- Maintain customer confidence and protects bank operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
- Process branch captures daily to ensure all transactions are scanned and submitted to item processing.
- Cross-training in new accounts and other branch operations areas.
- Assisting branch operations officer in special projects and other assignments as needed.
Skills and Qualifications:
- High school diploma, GED, or equivalent
- Customer service and cash handling experience
- PC proficient with familiarity with banking software
- Attention to details
- Ability to work well with others and be a team player
- Bilingual in Mandarin or Cantonese preferred
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Rowland Heights, CA 91748: Relocate before starting work (Required)
Work Location: In person