Job Description
- Assist customers with deposits, withdrawals, and other banking transactions
- Process loan applications and provide information on available loan options
- Perform basic math calculations to ensure accurate transaction processing
- Utilize 10-key typing skills to input data efficiently
- Build and maintain strong customer relationships through exceptional service
- Identify potential sales opportunities and upsell bank products and services
- Follow proper procedures for fraud prevention and detection
- Collaborate with team members to achieve branch goals
- Previous experience in customer facing bank role is preferred
- Knowledge of retail math concepts for handling cash transactions
- Familiarity with financial sales techniques is a plus
- Strong attention to detail and accuracy in handling financial transactions
- Proficient in using computer systems and software applications
- Ability to multitask and prioritize tasks effectively
- Excellent communication and interpersonal skills
- Basic understanding of loan processing procedures
- Familiarity with customer relationship management (CRM) systems
- Monday-Thursday 8:45 am-5:15pm
- Friday 9:45-6:15pm
- Rotating Saturdays 8.45 am-1:15 pm