Baker/Team Member

Team Member at Chip Cookies

Are you passionate about creating delightful experiences for customers? Do you have a love for freshly baked, mouthwatering cookies? Look no further, as Chip Cookies, the premier cookie company, is seeking a talented and enthusiastic team member to join our Customer Experience team.

As a Customer Experience Team Member at Chip Cookies, you will play a pivotal role in ensuring that every customer's interaction with our brand is nothing short of exceptional. You will be the friendly face and voice of our company, dedicated to providing top-notch service and creating memorable moments for our customers.

Responsibilities:

• Interact with customers in a warm, friendly, and professional manner, both in person and over various communication channels.
• Assist customers in placing orders, addressing inquiries, and resolving any concerns promptly and efficiently.
• Ensure accurate and timely processing of customer orders, maintaining a high level of attention to detail.
• Collaborate with the production team to ensure orders are fulfilled and delivered to customers on time.
• Actively listen to customer feedback, identify areas for improvement, and provide valuable insights to enhance our products and services.
• Uphold and promote the Chip Cookies brand image and values through every customer interaction.
• Maintain a clean and organized work environment, contributing to a positive and efficient team atmosphere.

Qualifications:

• Genuine passion for providing exceptional customer experiences and a strong desire to make people happy.
• Excellent communication skills with the ability to effectively convey warmth, empathy, and professionalism.
• Ability to multitask in a fast-paced environment, handling customer inquiries while managing order details.
• Strong problem-solving skills and the ability to think quickly on your feet to resolve customer concerns.
• Attention to detail and accuracy in processing orders and maintaining customer records.
• Enthusiasm for the Chip Cookies brand and a genuine love for cookies!

Join our team and become a part of a company that prides itself on delivering the most delicious and enjoyable cookie experiences to our customers. We offer a supportive and inclusive work environment, opportunities for growth and development, and, of course, free cookies!

If you are ready to bring smiles to faces, one cookie at a time, apply now and let's create sweet moments together at Chip Cookies!

Please note: Due to the nature of our business, this role may require flexibility in working hours, including weekends and holidays.

To apply, please send your resume and a brief introduction to idahofalls@chipcookies.co. We can't wait to meet you!

Job Type: Part-time

Pay: $10.00 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Bakery
• Quick service & fast food restaurant

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person