Company

ABM IndustriesSee more

addressAddressSaint Louis, MO
type Form of workFull-Time
CategorySales/marketing

Job description

Job Description

The Bag Runner or Vendor Behind Counter (VBC) plays a crucial role in ensuring efficient operations at the airport ticket counter. This position requires punctuality, adherence to uniform guidelines, and clear communication with ticket agents. The Bag Runner/VBC must also assist with oversized bags and adhere to specific guidelines while maintaining a customer-focused approach.

Description for Internal Candidates

**Job Title:** Bag Runner / Vendor Behind Counter (VBC)

**Job Description:**

**Job Summary:**

The Bag Runner or Vendor Behind Counter (VBC) plays a crucial role in ensuring efficient operations at the airport ticket counter. This position requires punctuality, adherence to uniform guidelines, and clear communication with ticket agents. The Bag Runner/VBC must also assist with oversized bags and adhere to specific guidelines while maintaining a customer-focused approach.

**Responsibilities:**

1. **Punctuality and Preparation:**

- Arrive at work promptly at your scheduled time every day.

- Be in full uniform before clocking in.

2. **Reporting and Check-In:**

- Immediately report to the United ticket counter.

3. **Oversized Bag Handling:**

- Inform ticket counter agents when handling oversized bags.

4. **Communication and Leaves:**

- Notify ticket agents if you need to leave your counter for any reason

- Stay behind the counter, do not leave your counter without informing ticket counter agents.

**Qualifications:**

- Punctuality and reliability.

- Ability to communicate effectively.

- Adherence to uniform and appearance guidelines.

- Willingness to follow specific procedures and instructions.

- Customer service orientation.

This job description outlines the key responsibilities and expectations for the Bag Runner / Vendor Behind Counter (VBC) position. Employees are expected to adhere to these guidelines to ensure the smooth operation of the ticket counter and provide a positive customer experience.

Qualifications

  • One year of similar experience preferred.
  • Must be 18 years of age or old

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Refer code: 6938587. ABM Industries - The previous day - 2023-12-13 13:08

ABM Industries

Saint Louis, MO

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