Backup Services

The ideal candidate supporting Backup and Recovery Services is responsible for a wide array of technologies spread across disparate platforms. In addition to possessing an in depth knowledge of backup and archive services, the candidate will be proficient in the support of all peripheral products in the environment. Responsibilities range from, but are not limited to; vendor governance, backup monitoring, alerting, reporting, asset management, hardware and software currency, regulatory and compliance, development of strategic optimization initiatives, cost avoidance and cost reduction. 

Technical skills:

Expertise in the support of Symantec's NetBackup 5.x - 7.x

Expertise in the support of EMC's Avamar 4.x - 7.x

Expertise in the support of EMC's Data Domain

Expertise in the support of EMC's Data Protection Advisor

Expertise in the support of disparate physical and virtual tape libraries

Expertise in the support of disparate operating system

Expertise in one or more of the following platforms (Linux, Windows, Solaris, AIX)

Expertise in one or more of the following programming languages: Korn Shell (or any variant), PERL, SQL.

General knowledge of storage area network as it pertains to Backup Services infrastructure

Versed in the management us and management of SharePoint

Highly skilled in documenting and logically organizing a documentation library

Versed in the peripheral productivity tools that support the bank's larger framework (MS Excel, Word, PowerPoint, Visio)

Visual Studio experience (2013 preferred, but earlier versions okay)

PERL

Experience:

Experience with large enterprise environments

Excellent English skills

Minimum 3 years experience supporting an enterprise backup management application with skills in following areas:

Deploying, managing, troubleshooting and reporting on Netbackup and/or Avamar

Expertise in the support of Data Domain.

Proficiency in DPA

Expertise in the management and support of storage area network as it pertains to backup management applications.

Well versed in one or more of the following programming languages: Korn Shell (or any variant thereof), Perl; SQL.

Expertise in supporting Enterprise Class Unix and Wintel servers.

Ability to logically and methodically troubleshoot infrastructure issues in an enterprise environment. 

Defining and maintaining retention policies in line with standards

Monitoring backup server environment, acknowledging and owning problems

Monitoring and ensuring that backup server maintenance tasks are successful on a daily basis, identifying and gaps and working with vendor through resolution

Raising problem tickets, change control tickets, problem tickets

Manage issues to resolution

Assist Engineering group with backup server software upgrades and fixes

Maintain centralised area for infrastructure and configuration documentation

Assist vendor and client community in the resolution of backup failures

Provide assistance to Systems Administrators regarding backup client software installation and configuration

Maintain the backup server web site

Provide reports on backup client events for customers

Provide reports on backup server activities

Maintain a set of up to date backup server recovery plan files.

Educational Background:

Degree level qualification in a computing based subject

Top-tier schools only

All your information will be kept confidential according to EEO guidelines.