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Form of work
Salaryabout the role
In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on assisting in leading the shipment, signage, and markdown processes and help to keep the Back of House organized and functional. You will also support on the sales floor with customer service, sales, recovery and cashiering.
what you'll do
- All leads are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
- Serve as a role model to achieve priorities in store, with the customer as the primary focus
- Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner
- Build and share expertise in an assigned specialized functional area
- Support completion or work processes before or after the store closes as needed
- Listen and ask questions to solicit feedback to understand needs and provide service
who you are
- Provides clear and direct communication of expectations and gives feedback
- Ability to utilize technology effectively and engage with customers and your team to meet goals
- Able to effectively lead and inspire others through coaching and mentoring
- Demonstrate interest and initiative towards continuous improvement and growth
- Research process or transaction flow to identify root cause of errors
Job Type: Full-time
Pay: $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
