Job Description
MoCaFi is committed to building a financial services platform that helps America's marginalized communities create wealth through better access to public, private, and social capital. We are a fintech built for government and non-profit organizations committed to creating finance for all. Our platform is a turnkey digital banking solution for delivering cash payments, deposit accounts, and wealth empowerment tools at the city, state, and federal levels.
MoCaFi has distributed over $100M in guaranteed basic income, cash assistance, emergency rental assistance, and emergency utility payments in over a dozen municipalities. We are led by a diverse team of finance, engineering, and startup professionals committed to closing America's racial wealth gap. We offer FDIC-insured bank accounts, municipal-funded disbursement cards, and financial empowerment services directly to consumers and through our public and private sector partners.
Job Description:
MoCaFi is looking for an experienced Product Manager to help us define and design our B2B product offering, the Immediate Response Card (IRC) portal and the Admin portal, to optimize growth and drive revenue. In addition, the candidate will evaluate both new and existing tools to enhance the existing product offering.
This role reports to the Head of Product. While MoCaFi is headquartered in New York City, this position can be based remotely anywhere in the US. The range for this role is $115,000-145,000.
Primary Responsibilities:
- Define the Immediate Response Card (IRC) and Admin portals product vision & strategy, including but not limited to personas, target market, target state, and impacts on our business
- Own and manage the IRC and Admin portals product roadmap; develop the product requirements and communicate requirements to the development team
- Support the Product Owner with sprint planning, grooming sessions, and retrospective activities
- Own the IRC and Admin portal's solutions end-to-end, including how to sell, onboard, and post-boarding activities
- Develop and continue to update the business case for the IRC portal product
- Lead sales and operations training on the IRC and Admin portals
- Partner with the marketing team to develop a Go-to-Market plan
- Develop customer journeys and partner with internal teams and external vendors to understand and enhance the journey
- Partner with operations to develop process maps/flows
- Hire, develop and lead at least one junior Product Manager
- Research and maintain a working knowledge of competitor products and trends
- Collaborate cross-functionally to deliver end-to-end product solutions
Job Requirements & Skills:
- Candidates will have extensive experience in product management, product design, product development, and managing the rollout of products in payments or consumer lending (e.g., payment processing, acquiring, issuing, payment technology provider, etc.)
- Customer focused
- Business/strategy planning and competitive analysis
- Cross-functional collaboration
- Proven organizational leadership
- Excellent communication (written, verbal, and presentation) and interpersonal skills
- Agile Product Owner and/or Agile methodologies experience
- B2B Product Experience
- Advanced degree or equivalent experience in Business or Strategy
- Must be authorized to work in the United States
Why you'll love working here:
- An empowering workplace that values initiative and critical thinking
- Work on achieving our financial inclusion mission
- A supportive and inclusive culture: recognizes contributions and celebrates wins
- A welcoming environment that appreciates your bringing your entire self to work
- Time to rest and recharge -- flexible time off policy as long as you can get your job done and make arrangements with your manager to cover you if needed
MoCaFi believes all persons should have equal access to its programs, facilities, and employment. This policy is without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, disability, medical condition, genetic information, marital, or veteran status.