Job Description
We are looking for a Collections Specialist to join our team! As a Collection specialist you will take inbound and outbound calls, negotiate with customers on past due bills and arrange payments for the outstanding balance. We offer unlimited commission opportunity in addition to your hourly rate.
Useful skills:
- Find and inform customers about unpaid accounts
- Skip trace unknown address and phone #'s
- Advise and follow-up with customers on unpaid accounts
- Keep records and status of customer's account
- Active listening
- Ability to multi-task
Qualifications:
- Previous experience in bill collecting, customer service, or other related fields
- Ability to build rapport with clients
- Excellent written and verbal communication skills
- Ability to prioritize
- Work with daily, weekly and monthly quotas
- Bilingual is a plus**
A full benefits Package after 60 days of employment:
- Medical insurance
- Dental
- 401k retirement
- life insurance
- Short term disability insurance
- Paid Holidays