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Form of workJob Description
Summary
Provide subject matter expertise for ongoing support of applications deployed to OCC's non production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Work under general supervision; typically reports to a project leader or manager. Manage day to day activities when called upon.
Primary Duties and Responsibilities
- Provide subject matter expertise for ongoing support of third-party tools like Kafka, Artifactory, Terraform, Apigee.
- Support the lower environments for incident and problem management
- Resolve complex support issues in non-production environments.
- Have an understanding of Cloud Native applications running on Kubernetes within AWS.
- Assist production support and development staff in debugging environment defects.
- Create procedural and troubleshooting documentation related to cloud native applications
- Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform
- Perform other duties as assigned
Supervisory Responsibilities
- N/A
Qualifications
- Excellent problem solving skills.
- Ability to work independently.
- Ability to multi-task and work with management to prioritize tasks.
- Demonstrate strong confidence in abilities and knowledge.
- Ability to work well in crisis situations.
- Ability to work under minimal supervision
- Flexibility to be on call from 5 PM to 7 AM for 3 months per year.
- Good written and oral communication skills.
Technical Skills
High Level understanding of:
- Systems administration and change management practices
- Groovy scripting and Shared libraries
- IaC and CaC
- Cloud native applications, including Terraform experience
- Internet / Web based technologies
- ITLT Best Practices
- Network technologies
- DevOps Tools such as Artifactory, Jenkins, SonarQube , and GIT
- Technologies used to support microservices
- Encryption technologies (SSL/TLS, PKI Infrastructure management)
- Security controls as applied to software technologies
Education and/or Experience
- Bachelor's degree in a related area
- 7-10 years of related experience
- Minimum 7 years experience working in a distributed multi-platform environment.
- Minimum 3 supporting enterprise monitoring technologies
Certificates or Licenses
- Cloud Certification a plus
Flexible work from home options available.
Compensation: $115,000.00 - $130,000.00 per year
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