Position Description: AVP, Loan IQ Specialist
Responsibilities:
- Assist with Daily Loan IQ Issues (review and assist the business)
- Log issues with the vendor
- Track and manage issues logged with the vendor
- Assist with all testing within Loan IQ (deployed fixes, Upgrades, New businesses, new mappings, new accounts)
- Assist with New account set up and mappings
- Assist with automation reviews on failed trades
- Assist with Loan IQ Account cleanup
- Review vendor product documentation Assist with any and all issues, projects, testing around the Loan IQ Application
Desirable Qualifications:
- 5+ years of Loan IQ experience
- Experience of loan servicing from an Operations standpoint
- Knowledge of the loan business from front office to back office
- Strong attention to detail, strong written and verbal communication skills
- Strong Excel skills (especially Pivot Tables and VLOOKUP)
- Team player
- Proven ability as a self-starter
- Ability to think quickly under pressure Understanding of basic BBG, computer programing (SQL) and data set manipulation a plus, but not required
The salary range for this role is $100,000 - $110,000