Avp, E2E Risk Assessment (E2Era)

• Development of the E2E Risk Assessment program
• Management of the ongoing E2ERA Program transformation and execution implementation rollout plan
• Establishment, maintenance and communication of E2ERA documentation(frameworks, standards, taxonomy, procedures, etc,,)
• E2ERA thought leadership; training and education of E2ERA participants
• E2ERA connectivity with the enterprise-wide EGRC program
• Management of the E2ERA Program team.

Depth & Scope:

• Responsible to ensure a strong, knowledgeable and independent Risk Management function within the segment, and to act as a liaison between the business and TDBNA Operational Risk Management
• Ensures an effective operational risk management framework and culture within all business lines within defined segment (e.g. Retail, Commercial & Wealth; Corp functions and Shared Services) including establishing operational risk appetite and mitigation requirements for specific exposures, compliance with operational risk policies, comprehensive risk and control
• assessments, key process and root cause analyses, business continuity strategies, key risk indicators and analytics
• Ensures that risk identification and assessment processes are well established and understood, and that all matters relating to material risks are communicated and escalated in a timely, accurate, and forthright manner and within the established governance framework
• Leads management reporting and supports TDBNA Board level reporting on the designated segments operational risk management strategy, risk appetite metrics and results as measured against risk appetite including reporting on risk across multiple portfolios, product lines, major risk exposures and decisions
• Ensures that segments implementation of the ORM Framework is robust, defensible and documented in order to meet regulatory expectations
• Provides training, tools and support to business lines for adherence to ORM Framework policies and practices
• Reviews significant business activities in order to provide effective independent challenge and uphold the objectives of the ORM framework and policies, driving issue resolution and tracking significant outstanding issues until completion
• Ensures that specific milestones and deliverables related to Basel II or other regulatory programs are met
• Acts as subject matter expert at TD Bank on the implementation of operational risk management programs
• Requires a broad managerial and deep specialized knowledge of operational risk management issues at the business, regulatory and industry levels.
• Represents TD Bank on the TDBG corporate initiative relating to Risk Assessment activities
• Identifies key risks and implications and provides direction in complex situations

Education & Experience:

• 4 year degree or equivalent experience
• 10+ years related experience required
• Previous management experience
• Ability to coach, counsel, train, and lead staff
• Strong attention to detail with the ability to recognize and react to discrepancies
• Ability to track and coordinate large and complex processes
• Strong interpersonal skills including demonstrated conflict management and negotiation skills
• Proven project management skills for multiple, large projects
• Strategic planning and process management experience a must
• Proven experience in establishing and implementing effective strategies and short and long range plans that achieve bottom line results.
• In depth knowledge of financial services processes and workflows
• Strong relationship building skills and the ability to develop and maintain business contacts at all levels of management throughout the organization
• Very good communications skills both written and verbal as well as the ability to develop business communications calling for specific action
• Effective presentation skills, including the ability to present to regulators, executive management and the Board of Directors.
• Strong ability to influence the decisions and actions of others without express authority
• Strong ability to analyze information and business situations and effectively collaborate with business partners on overall corporate direction A senior risk professional experienced in the identification and escalation of risk issues from a variety of subject areas.
• Experienced in the identification and escalation of risk issues from a variety of subject areas
• Strong people manager with experience managing diverse teams
• Travel required

Customer Accountabilities:

• Understands and supports the Banks Customer Service Strategy
• Considers the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholders
• Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers – WOW at every opportunity
• Leads, coaches and models quality service delivery at every interaction
• Supports the ongoing improvement of the partner/Customer experience

Employee/Team Accountabilities:

• Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy
• Supports the creation of goals and objectives for the business unit/function; Communicates those goals and objectives to the team
• Builds capability support / executes plans to acquire, develop and retain the diverse teams with the skills and experience necessary to realize on current and future business strategies
• Role model behaviors consistent with TD’s leadership profile, customer and employee experience agendas and risk and control culture
• Creates an extraordinary place to work advance and sustain a unique, inclusive culture that reflects TDs diversity agenda, and creates an extraordinary employee experience
• Leads, coaches and develops a highly effective team by ensuring on-going training and performance and development management

Must be eligible for employment under regulatory standards applicable to the position.

Work Location: We are open and flexible to candidates based in other states across US. We value talent and dedication over location and are committed to fostering a supportive and inclusive remote work environment for the right candidates.

Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment, so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they’re more likely to do their best.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access to the TD community to experience our culture of care.

Who We Are
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Accommodation
If you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

How We’re Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

We look forward to hearing from you!