Aviation Line Service Technician

Seeking personable candidates to join our team at FlightLevel Aviation at the Cape May Airport. This is a position that will provide experience dealing with private, military and general aviation aircraft with a host of duties to ensure our clients receive a high standard of customer service and support. You would be expected to provide customer services and or ground support services to arriving and departing aircraft for crew members and their passengers. We are looking for individuals who understands that their actions will leave a lasting impression upon our customers. Customer Service and Safety Excellence in a Professional environment is of the highest priority. If you have a interest in or any knowledge of flying this is the place to further your aviation inner geek.

Walk in Applications preferred and given immediate interviews.

Job Expectations / Line - Customer Services

• Effectively Communicate with Flight Crews and pilots requests and instructions
• Work as a team member to maintain excellent customer service relations.
• Effectively coordinate services requested between crews and ground support teams.
• Process payments and invoicing for the Service Desk.
• Refueling various types of aircraft: Jets, Helicopters, Piston Aircraft
• Direct aircraft movements with hand signals to guide aircraft during arrival and departures
• Provide additional services to aircraft, crew and passengers including baggage handling, passenger/vehicle escorts to and from aircraft, ice and coffee services, GPU for aircraft engine starts and lavatory cart services, assist with vehicle movements on ramp.
• Operate all types of ground service equipment - Fuel Trucks, Tow Tugs, GPU, Lav carts, all in a safe and efficient manner on ramp and hangar areas.
• Must learn and perform daily Quality Control procedures.
• Must Develop the ability to identify various type of aircraft and refueling procedures.
• Must be able to learn proper aircraft towing and wing clearing procedures.
• Perform general ground and housekeeping maintenance, snow removal
• Aircraft and hangar cleanliness including disposing of garbage, vacuuming, stocking/restocking, removing and conducting general hangar and aircraft cleaning duties
• Perform routine maintenance and minor repairs of ground equipment used to service the aircraft between flights including tow tractors, lavatory carts, ground power cables/units,

Qualifications and Requirements

• Must be Detailed Oriented
• High School Diploma or GED Equivalent
• Prior FBO experience or aviation knowledge preferred
• Valid Driver’s License
• Excellent Customer Service, organizational and verbal communication skills
• Professional appearance and demeanor
• Ability to write routine reports and logs in a clear and legible manner, able to add, subtract and divide whole numbers and decimals.
• Ability to apply common sense understanding to carry out detailed written or verbal instructions, able to problem solve issues quickly without supervision.
• Able to pass drug and alcohol screening with on the job random testing
• Able to pass background check
• Be physically fit and able to be on feet all day, lift 70#’s, repetitive bending, squatting while functioning in a high noise environment.
• Maintain a clean work environment

Work Environment and Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• While performing some of the duties, the ramp position candidate must be able to lift, carry, handle or maneuver equipment up to 40lbs safely. The ramp position is regularly exposed to work in outdoor weather conditions of all seasons. The employee may be exposed to aircraft exhaust fumes and high noise levels in the work environment. PPE is provided.

Work Remotely

• No

Job Types: Full-time, Part-time, Seasonal

Pay: $17.00 - $19.00 per hour

Expected hours: 27 – 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Paid training

Schedule:

• Day shift

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person