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Form of workRoomReady is expanding our Service team in the St. Louis area. An AV Service Technician is responsible for technical accuracy and completion of all service calls. Daily activities include responding to service calls and tickets to ensure the best customer experience possible when receiving RR services. Additionally, will be responsible for onsite surveys for upcoming installations. Overnight travel on occasion, up to 35%
What will you be doing?
What will you be doing?
- Respond to service calls for AV, Access Control, Security, and Sound Systems
- Remote Service assistance as needed
- Installing simple 1-3 day teleconferencing systems, cameras, and access control
- Custom space commissioning and closeout
- End-user training (onsite & remote)
- Remote and onsite support troubleshooting
About Us
RoomReady is a growing audiovisual technology company that believes technology must improve the meeting room experience, simple is better, and speed matters. All our employees live those beliefs daily through providing an avenue to execute our innovative solutions.
RoomReady has 6 Core Values that we look for in every candidate:
Care Deeply- listen to learn, engage in debate, be civil, do more
Hustle Smart- do and think versus do or think
Use Common Sense-solve problems with simple, practical ideas
Own It-be eager, ask questions, learn from mistakes, do what you say you will do
Help Others- be deliberate about helping others, always do what is right
Stay Grateful- find joy and approach every situation as an opportunity
RoomReady runs on EOS (Entrepreneurial Operating System). All employees at RoomReady are asked to use the simple, practical tools of EOS. This system is creating a more cohesive, functional, and healthy leadership team and is helping our company get better at:
Vision—getting everyone in our organization 100% on the same page with where we’re going, and how we plan to get there
Traction®—instilling focus, discipline, and accountability throughout the company so that everyone executes on that vision—every day
RoomReady is a growing audiovisual technology company that believes technology must improve the meeting room experience, simple is better, and speed matters. All our employees live those beliefs daily through providing an avenue to execute our innovative solutions.
RoomReady has 6 Core Values that we look for in every candidate:
Care Deeply- listen to learn, engage in debate, be civil, do more
Hustle Smart- do and think versus do or think
Use Common Sense-solve problems with simple, practical ideas
Own It-be eager, ask questions, learn from mistakes, do what you say you will do
Help Others- be deliberate about helping others, always do what is right
Stay Grateful- find joy and approach every situation as an opportunity
RoomReady runs on EOS (Entrepreneurial Operating System). All employees at RoomReady are asked to use the simple, practical tools of EOS. This system is creating a more cohesive, functional, and healthy leadership team and is helping our company get better at:
Vision—getting everyone in our organization 100% on the same page with where we’re going, and how we plan to get there
Traction®—instilling focus, discipline, and accountability throughout the company so that everyone executes on that vision—every day
Skills and Qualifications:
As an AV Service Technician the ideal candidate will need:
- Qualified candidates will have a minimum of 3 year of security, camera, and/ or audiovisual knowledge or construction experience and preferably CTS certified.
- Must be able to exert up to 100 pounds of force occasionally and 50 pounds frequently.
- Ability to travel overnight.
- Knowledge of how to maintain, repair, diagnose, and correctly install or replace AV equipment.
- Ability to read and understand blueprints and AV drawings
- Strong knowledge of the AV industry and the general requirement of different equipment types
- Precise written communication abilities for filing repair, installation, and maintenance reports.
- Ability to work with minimal supervision while using their own technical judgment regarding complex tasks
- Use of basic hand and power tools
- Completes all required documentation accurately and within the expected timeframes
- Maintain positive customer interaction throughout every job and perform work with the best interest of RoomReady in mind.
- This role is part of the IBEW Local 1. All benefits are part of the Local 1 agreement.
Compensation & Benefits
Hiring range is $19-$38 per hour depending on experience and location. This position travels the majority of the time, must be close to a major airport.
We ask applicants to complete an online assessment. This quick survey is not a test, and there is no right or wrong answer. Please follow the link below and complete the survey https://go.cultureindex.com/s/7ctTD6GFK7 it will take about 7 minutes to complete a survey.
It is the policy of RoomReady to afford equal opportunity to all employees and applicants for employment without regard to age, race, religion, color, creed, ancestry, sexual orientation, sex, gender identity, national origin, marital status, veteran status, liability for military service, or any other factor prohibited by applicable federal, state or local law.
