Automotive Warranty Administrator - Greenwood Village, Co

Automotive Warranty Network, Inc, the leader in comprehensive warranty claims management for auto dealers has multiple Special Warranty Assistance Team (SWAT) CSI - Warranty openings in our Warranty Administration team.

SUMMARY OF POSITION:

The Automotive Warranty Specialist will demonstrate excellent customer service, flexibility and sense of urgency while maintaining a presence of professionalism and integrity. This is a highly important job in our organization. We grow at a rate of 1 new client everyday. We have a team that intakes these new clients and evaluates their current status - they evaluate:

SPECIFIC PERFORMANCE RESPONSIBILITIES:

• Current warranty receivables schedule status
• Current warranty open RO list
• Current claims in the manufacturer submission site
• Develop, as a team, a plan to organize and execute the processes necessary to catch the dealer up as soon as possible
• This team will also be called upon to assist in warranty coverage as becomes necessary for vacation coverage.
• Hours will be set up in monthly shift rotations for early day coverage and later day coverage.  No night shifts required.  No Sundays, ever.
• Members of this team will also need to become available to be part of a Saturday coverage rotation along with other administrators and team leaders.

QUALIFICATIONS / REQUIRED SKILLS:

• Problem-solving skills and ability to adapt to the change that comes from a rapidly growing company is essential.
• The candidate will eventually learn all auto manufacturers’ warranty systems and all auto industry Dealer Management Systems (computer systems).
• Deep support and training will be constantly available.

JOB LOCATION:

• This is an in-office position at our offices in Greenwood Village, Colorado.

PAY:

• 40K-50K depending on experience

REQUIRED EXPERIENCE:

Dealership warranty administration experience and dealership exposure to DMS is necessary. This is a salaried position with starting amounts commensurate with experience.

WHO WE ARE:

Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As a family owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator. You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1000 very satisfied clients and have for over 35 years.

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