Job Description
We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.
Responsibilities
As a Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
- Recruit, hire, train, motivate, evaluate, schedule and coach employees
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed.
- Oversee all sales, accounting and clerical functions from Service Advisors
- Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Responsible for any inventory losses
- Overall cleanliness and organization of the facility, including environmental compliance
- Employees payroll; record keeping of hours and scheduling
- Updating and submitting daily sales reports to Corporate
- A minimum of 2 years of store or service manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Strong POS computer and Internet skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid drivers license