Responsibilities:
- Provide exceptional customer service and act as a point of contact for customers
- Upsell additional services and products to customers
- Coordinate with technicians to ensure timely completion of repairs
- Communicate with customers regarding the status of their vehicles and any additional repairs needed
- Maintain accurate records of customer interactions and transactions
Qualifications:
- Previous experience in automotive sales or service writing is preferred
- Excellent communication and interpersonal skills
- Ability to upsell and promote additional services to customers
- Detail-oriented with strong organizational skills
- Proficient in using computer systems to input and retrieve information
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Type: Full-time
Pay: $11.00 - $20.00 per hour
Expected hours: 30 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Vision insurance
Day range:
- Monday to Friday
Shift:
- Day shift
Work Location: In person